Welcome to Pine Park Health!
The Opportunity
The Patient Care Coordinator at Pine Park Health is the operational and relational backbone of our geriatric primary care team. This is a fully remote role — you can work from home while making a real, daily difference in the lives of older adults across California, Nevada, and Arizona. You will own care coordination for our geriatric patients — managing real-time communications, triaging urgent clinical needs, maintaining documentation integrity, and serving as the trusted point of contact for patients, families, facility staff, and providers. This is not a passive coordination role. You will be the first line of response — following clear protocols to triage, escalate, and close the loop without delay. The seniors we serve are medically complex, often frightened, and counting on someone who shows up fully — every shift, every call, every task.
What You'll Do
What Success Looks Like
Our best Clinical Care Liaisons are natural organizers who genuinely care about the people they serve. They bring structure to a fast-moving environment, communicate with warmth and clarity, and take ownership of their patient panel like it's their own small practice. By 30 days, you're navigating our systems with confidence, your queue is yours, and patients and facility partners are starting to build trust with you. By 90 days, you're consistently hitting performance benchmarks and contributing to the rhythm of the care team. At one year, you've become a go-to resource for your team and a familiar, trusted voice for the patients and families you serve every day.
This role is a strong fit if you:
You'll thrive here if you:
About Us
Pine Park Health is a value-based primary care practice reimagining healthcare for residents of senior living communities. We bring care directly to seniors' homes — prevention, chronic condition management, urgent visits, lab work, and diagnostics — in the comfort of their own apartments.
Today we serve 185+ communities across California, Nevada, and Arizona, with weekly on-site visits and same/next-day access that keeps seniors out of emergency rooms. Our model is built around meaningful, continuous relationships between care teams and patients — and the people who thrive here genuinely care about that mission.
What We're Looking For
Benefits Designed For You and Yours
Paid Parental Leave
Medical, Vision, and Dental Insurance
401K Retirement Plan
Cell Phone Reimbursement
Annual Wellness Allowance
FSA and Dependent Care FSA
10 Paid Holidays
Generous Paid Time Off
Paid Sick Days
Pine Park Health is an equal opportunity employer. Employment is at-will. This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements, or working conditions. While this is intended to be an accurate reflection of the current job, the Company reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Pine Park Health is redesigning primary care at home for residents of seniors living communities with a value-based approach. We offer services directly in residents' homes, including preventative care, chronic condition management, and urgent care.
Our innovative model has attracted over 180 community partnerships and we're now serving patients in California, Arizona, and Nevada. Pine Park Health is rapidly expanding, backed by investors including First Round Capital, Google’s AI fund, Canvas Ventures, Foundation Capital, Y Combinator, Susa Ventures, and more.
