Pay & Benefits:
This position is responsible for providing personalized coordination, clarification and communication of all administrative aspects of care including patient needs assessments, insurance and authorization verification, registration, maintaining and handling of documentation, and scheduling of appointments. This position partners with the clinical care team to ensure a seamless experience for the patient and their family across the entire continuum of their treatment. This position assists with providing resources to help the patient maintain optimal care. This position performs follow-up tasks identified during the patient needs assessment for management of patients across the healthcare continuum or when the patient is in the continuum and needs additional resource support.
About Fairbanks Memorial HospitalFairbanks Memorial Hospital is a non-profit facility owned by the Greater Fairbanks Community Hospital Foundation. A Joint Commission-accredited facility with 152 licensed beds, Fairbanks Memorial Hospital is the primary referral center for residents of Alaska's interior with a strong patient-to-nurse ratio and Shared Leadership Infrastructure. In addition to our exceptional clinical environment, our location offers incomparable lifestyle rewards away from work. In Fairbanks, small-town living, spectacular natural beauty and endless recreation combine to create a one-of-a-kind place to live, work and play.
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Foundation Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.
High school diploma/GED or equivalent working knowledge.
Requires three or more years working in a hospital or medical office. Requires knowledge of medical terminology. Must be able to work under minimal supervision and make independent decisions using good judgment. Excellent communication, human relations, attention to detail and organizational skills are required. Must possess highly developed interpersonal relations and process coordination skills.
Requires knowledge of payer contract terms and processes. Requires the ability to perform basic math function and the ability to handle confidential information and sensitive issues. Must be able to work effectively with common office software and hospital software to perform intake and updates to patient medical history in addition to other software used in scheduling and billing.
PREFERRED QUALIFICATIONS
Additional related education and/or experience preferred.
Foundation Health Partners is an EEO/AAP employer;q ualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Foundation Health Partners (FHP) is an independent health system located in Fairbanks, Alaska.
Banner Health successfully operated Fairbanks Memorial Hospital and Tanana Valley Clinic for many years. In 2015, the Fairbanks Hospital Foundation decided that Fairbanksans know what’s best for the Interior and the team embarked on a plan of community owned and operated facilities.
Beginning January 1, 2017, Tanana Valley Clinic (TVC), Fairbanks Memorial Hospital (FMH) and Denali Center (DC) became part of Foundation Health Partners, a wholly-owned subsidiary of The Greater Fairbanks Community Hospital Foundation. Foundation Health Partners operates all three facilities through a 15-member Board of Directors.
Community owned and now community operated – Foundation Health Partners is dedicated to providing compassionate health care for every chapter in your life story. At Tanana Valley Clinic, Fairbanks Memorial Hospital and Denali Center, our patients and residents are at the heart of everything we do.
FMH, TVC, and DC serves the entire interior region of Alaska, an area of approximately 250,000 square miles.
