We are a busy multi-provider audiology clinic seeking a dedicated Patient Care Coordinator. As the face of the office, we are looking for a dependable hard worker that can multi-task and greet patients with a warm and positive attitude. Answering the phone and effectively helping patients or routing them to the appropriate person is another important aspect of the job. We work in a team environment and take pride in our high quality of patient care.
Job duties include:
Welcomes and greets patients and visitors in person or over the phone
Answering and routing phone calls on a multi extension phone system
Registers new patients and updates existing patient demographics by collecting detailed patient information
Collect patient payments and enter in management software system
Check-in received products with our practice management software ensuring that orders are correct, and patients are scheduled with the audiologist
General office responsibilities, i.e. filing, faxing, handling referrals, etc…
Position Qualifications:
Minimum of High school diploma.
2 years front office experience, in a retail medical setting (dermatology/optical/plastic surgery/cosmetic dentistry setting).
Must be computer literate in Microsoft Office programs i.e. Word and Excel.
Must be able to work well independently.
Great organizational/time management skills, detail oriented and ability to multi-task.
We provide a competitive salary along with paid holidays and a free parking permit.
Hours are 9:00-5:00 Monday-Friday.
A long-time industry leader, CQ Partners works with Private Practices, ENT Practices, Hospitals, & Universities, and Not-for-Profits to grow practices, develop providers as leaders, and help them connect with patients in need of hearing care. To support this goal, CQ Partners helps practices strengthen their foundation and grow through integration, all while making it easy to do business with them.
