Job Description

Associate Patient Care Coordinator

Location: WellMed at Mesquite, TX 584

Position Type: Contract Only

Contract Dates: October 2026 – December 2026

Schedule: Monday–Friday, 8:00 AM–5:00 PM

Job Summary

The Associate Patient Care Coordinator will support the daily operations of a busy WellMed medical office by providing excellent patient service, answering incoming calls, greeting patients, and confirming patient appointments. The ideal candidate is friendly, organized, dependable, and comfortable working in a fast-paced healthcare environment.

Key Responsibilities

• Answer and route incoming patient phone calls.
• Greet patients and provide a welcoming, professional experience.
• Confirm and verify patient appointments.
• Assist patients with general questions and requests.
• Provide excellent customer service to patients, staff, and providers.
• Communicate appointment information clearly and accurately.
• Assist with day-to-day administrative and front-office duties as needed.
• Maintain professionalism and confidentiality when handling patient information.
• Support the medical office team to ensure efficient patient flow and daily operations.

Team Environment

The candidate will work as part of a collaborative healthcare team consisting of:

• 1 Clinical Assistant (CA)
• 4 Quality Medical Assistants (QMAs)
• 2 LVNs
• 7 Providers
• 10 Medical Assistants (MAs)
• 2 Lab Medical Assistants
• 5 Patient Services Representatives (PSRs)

Required Qualifications

• At least 1 year of customer service experience.
• Strong verbal and written communication skills.
• Professional and patient-focused demeanor.
• Ability to work effectively in a fast-paced medical office environment.
• Strong organizational and multitasking skills.
• Reliable attendance and ability to work the assigned schedule.

Preferred Qualifications

• Bilingual skills are a plus.
• Previous medical office or healthcare experience preferred.
• Experience working directly with patients is highly desirable.

Important: This is a contract-only opportunity expected to run from October 2026 through December 2026.