Metro Physical & Aquatic Therapy

Patient Care Coordinator

Metro Physical & Aquatic Therapy  •  Ohio (Onsite)  •  4 hours ago
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Job Description

You’re Not Just “Front Desk.” You’re the Face of the Clinic and Part of our Team!

Patient Care Coordinator | Cornerstone Physical Therapy-Canal Winchester

If you’re the kind of person who lights up a room, loves helping people, and can keep a busy day organized without getting rattled…this role is for you.

At Cornerstone, we’re a PT-owned private practice built on exceptional service, outcomes, and a team culture that actually feels like a team. We hire the best....because patients notice the difference.

The #1 thing we’re looking for

You don’t need a perfect resume. We want someone who is:

personable, computer savvy, a quick learner, and highly coachable.

If you can learn fast, follow systems, and contribute to clinic success...you’ll thrive here!

What you’ll do:

You’ll be the point person for the non-clinical patient experience...making every visit smooth from start to finish:

  • Welcome patients and create a “they know my name” experience

  • Answer phones with confidence and warmth

  • Schedule visits electronically and keep the day flowing

  • Verify insurance benefits and confirm patient info (personal + financial)

  • Maintain charts and EMR accuracy

  • Handle patient payments (collect/post/deposit)

  • Support clinic operations: faxing, filing, misc. tasks as needed

Qualifications

What “great” looks like here

  • Patients feel taken care of from the moment they walk in
  • You catch details before they become problems
  • You communicate clearly and stay calm when it’s busy
  • You take ownership, help teammates, and keep things moving

What helps (but isn’t required)

  • Medical front office experience preferred (1+ year is a plus)
  • Comfortable with Microsoft Word/Excel
  • EMR/medical software experience is helpful

Additional Information

What you'll get:

  • Comprehensive benefits (medical, dental, vision, 401k)
  • PTO + paid holidays
  • Employee Assistance Program (EAP)
  • Employee discounts + additional company perks that support work–life balance

The anticipated base salary range for this position is $17.00- $18.00 Salary is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography.

Metro Physical & Aquatic Therapy

About Metro Physical & Aquatic Therapy

Metro Physical & Aquatic Therapy has grown to become the largest family owned and operated Rehabilitation practices in New York. Established in 1982 by founder Sherrie Glasser, M.S. P.T, and run by her son, Michael Mayrsohn DPT OCS, the practice has evolved to become the ONLY comprehensive outpatient company offering Physical, Occupational and Speech Therapy, along with Massage and Acupuncture services.

Metro is proud to be the only practice on Long Island where you can get all of your services at one convenient location. If a patient is unable to travel to any of Metro’s 40+ locations, we are pleased to offer In Home Therapy and bring any of the services you need to you in the comfort of your own home. Metro has grown to over 500 Therapists across 4 states. The beautiful spa-like outpatient offices offer heated salt water pools, full fitness centers, and state of the art equipment including game ready ice compression, electric stimulation, cold laser and ultrasound heat. Our therapists spend 60+ minutes with every single patient and our patient outcomes are high because of how experienced our therapists are.

Industry
Healthcare & Social Services
Company Size
201-500 employees
Headquarters
Garden City, NY
Year Founded
Unknown
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