About Clarity Clinic, PLLC
Clarity Clinic is an interdisciplinary private practice bringing together Psychiatrists, Advanced Practice Providers (PAs, NPs), Psychologists, and Therapists. Our mission is to guide the whole person toward clarity and mental wellness through exceptional, holistic care. We offer a broad range of specialties and treatment approaches — including medication management, psychological assessment, and psychotherapy — to support people wherever they are in life. Through this multidisciplinary model, we're redefining what accessible, comprehensive mental health care looks like.
We are seeking a dedicated and compassionate Patient Care Coordinator (PCC) to join our growing team. As the first point of contact for patients, the PCC plays a vital role in ensuring a seamless and positive experience through every stage of care. This full-time, onsite-only position blends administrative healthcare operations with high-touch, empathetic service.
Schedules: Candidates will rotate the following shift schedule(s). Must be available to work any of the following shifts (below).
Shift I - 7:30am - 4:00pm
Shift II - 8:00am - 4:30pm (or) 9:00am - 5:30pm
Shift III - 12:00pm - 8:30pm
Saturday - 9:00am - 5:00pm (rotating)
Location: (Onsite) 2101 S Arlington Heights Rd, Suite #116 & Suite #185, Arlington Heights, IL 60005
In this role, you will:
Work closely with providers, clinical leadership, and operations staff to support appointment scheduling, patient communication, medication coordination, insurance verification, and more. You will also act as a liaison between patients and providers, helping patients navigate their mental health care with professionalism, warmth, and clarity.
Key Responsibilities:
Qualifications:
Perks & Benefits:
We celebrate diversity when it comes to all backgrounds and identities, and we encourage applications from minorities, LGBTQ+ individuals, candidates of all ages, and nontraditional backgrounds. Clarity Clinic an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Please stay alert to protect yourself from sophisticated job scams during the recruiting process. Only emails that come from claritychi.com are legitimate recruiting messages. Our HR Team will not send emails from other domains, or message you using WhatsApp or text messaging. We conduct all interviews by phone or video, and we will never ask you for money or to download software either during the interview process, credentialing or during our onboarding process. More tips from the FTC to avoid job scams:https://www.consumeraffairs.com/news/ftc-offers-tips-on-avoiding-job-scams-041321.html
Clarity Clinic offers leading in-person and virtual psychiatry (medication management), therapy, PHP & IOP, TMS for depression, and psychological testing services with locations throughout the Chicagoland area: Chicago Loop, River North, Lakeview Broadway & Belmont, Arlington Heights, Evanston, and Mokena.
At Clarity Clinic we take a holistic approach to mental health treatment. Our evaluation process is comprehensive and will help us determine whether medication (psychopharmacology), psychotherapy (“talk therapy”), a combination of both, or a higher level of care (HLOC) would be most effective in your treatment plan.
We’re redefining mental health care through our leading network of mental health providers, who thoughtfully guide the whole person on their journey to find clarity and mental wellness by providing exceptional psychiatry and therapy care.
Please stay alert to protect yourself from sophisticated job scams during the recruiting process. Only emails that come from claritychi.com are legitimate recruiting messages.
Our HR Team will not send emails from other domains, or message you using WhatsApp or text messaging. We conduct all interviews by phone or video, and we will never ask you for money.
