We are seeking a friendly, organized, and professional Patient Care Coordinator to join our front desk team at our busy and growing medspa. As the first point of contact, you will play a vital role in creating a welcoming experience for clients while managing daily administrative and scheduling tasks.

Key Responsibilities:

• Greet and check in clients with a warm, professional demeanor

• Schedule and confirm appointments efficiently

• Manage phone calls, emails, and client inquiries

• Educate clients on available treatments, packages, and promotions

• Maintain accurate client records and process payments

• Support providers with daily scheduling and coordination

• Ensure the front desk and waiting area are clean and organized

Qualifications:

• Previous experience in a front desk, customer service, or medical/medspa setting preferred

• Excellent communication and interpersonal skills

• Strong organizational skills and attention to detail

• Ability to multitask in a fast-paced environment

• Proficiency with scheduling software and basic computer skills

• Passion for aesthetics and wellness is a plus

Compensation: Competitive pay based on experience, plus potential bonuses and employee service discounts.