Dartmouth Hitchcock Medical Center and Clinics

Patient Care Assistant (PCA) - Primary Care

Dartmouth Hitchcock Medical Center and Clinics  •  Lebanon, NH (Onsite)  •  18 hours ago
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Job Description

Under the direction of the nurse leader, provides assistance with clerical, non-clinical tasks. These tasks can include, but are not limited to, ensuring that the clinical areas are well-supplied and stocked, and the patient care area is clean and ready for patients. This position requires the ability to work in a fast paced, detailed environment with an emphasis on teamwork and prioritizing responsibilities. This individual may have direct access to drug products and secure medication areas (not to include controlled substance locations) in order to manage the storage, handling, and disposal of medications consistent with the Medication Storage and Handling Policy

Full-Time, 40 hours/week, M-F 7am-4pm.

Responsibilities

  • Acts as front line representative of the patient care area.
  • Performs various tasks to ensure the patient care area is well supplied including ordering and obtaining supplies, re-stocking supplies and monitoring for outdates
  • Maintains a clean and safe environment by caring for, and cleaning equipment, maintaining cleanliness of patient/clinic rooms, work areas, and keeping hallways clear of clutter
  • Performs low-level disinfection, and is aware of infection prevention principles
  • Perform quality checks of point of care testing machines
  • Checks emergency stations daily and if appropriate, checks and records medication refrigerator temperatures
  • Escorts patient throughout building as needed; assisting with wheelchairs as needed
  • Answers telephone calls and assists in the overall functioning of the department
  • Prepare patient forms with demographic information
  • Delivers specimens to the laboratory and runs errands to other departments
  • Participates in continuous regulatory readiness activities and employs safety standards such as repeat back, SBAR, and huddle attendance
  • Participates in medication conveyance per Medication Storage and handling policy
  • Performs other duties as required or assigned
  • Additional Key responsibilities for clinic/outpatient settings:
    • Greets patients and assist with the rooming of patients
    • Prepares patient, room and equipment for procedures and exams
    • Assists patients in completing questionnaires
    • Maintains chart information that is up-to-date, organized, and in compliance with Health Information Services (HIS) requirements
  • Additional Key responsibilities for inpatient settings
    • Participates in admission process for patients including room set up after EVS clean to ensure room is ready for the next patient
    • Greets patient upon arrival and completes standard admission tasks
    • Prepares patient, room and equipment for procedures and exams
    • Participates in assisting the patient with readiness for discharge, gathering patient belongings, including items from pharmacy or the safe, assist patient with getting dressed
    • Completes room strip down after discharge
    • Returns medications to pharmacy return bin from medication cart
    • Completes hourly rounding on all assigned patients for patient experience to include safety checks per unit standards utilizing a rounding script/checklist
    • Delivers meal trays and set patients up to eat
    • Sets patients up and assists patients with the completion of personal care and provides clean hospital gown and changes linens
    • Performs patient sitting for patients requiring 1:1 observation after successful completion of required learning activities
    • Assists with lifting, positioning, and dressing of patients
    • Answers call lights and directs patient needs to appropriate resources
    • Stocks equipment from central locations to nurse server as needed

    • Qualifications

    • High school diploma (or GED) strongly preferred.
    • The ability to function in a fast paced work environment with excellent organizational, customer service, and prioritization skills required.
    • The ability to work collaboratively with a multi-disciplinary team to provide high quality care to patients

    Required Licensure/Certifications

    • BLS within 30 days
    Dartmouth Hitchcock Medical Center and Clinics

    About Dartmouth Hitchcock Medical Center and Clinics

    How can the lifestyle in New Hampshire and Vermont compliment your career? You can have amazing 4-season living with a career at one of the top health systems in the country. The Dartmouth-Hitchcock health system stretches over New Hampshire and Vermont and offers the quintessential New England experience. With no income or sales tax, this beautiful area combines history, industry and business and has been ranked consistently as one of the best places in the US to live and work. Anchored by the academic Dartmouth-Hitchcock Medical Center in Lebanon, NH, the system includes the NCI-designated Norris Cotton Cancer Center, the Children's Hospital at Dartmouth-Hitchcock; 4 affiliated hospitals and 30 Dartmouth-Hitchcock ambulatory clinics across the region. We are close to the urban centers of Boston, New York and Montreal, but also offer proximity to the seacoast and multiple top-tier ski mountains within a short driving distance. Throughout New Hampshire, the opportunities – both career and personal – truly make our area the ideal place to work and play.

    Dartmouth-Hitchcock is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, veteran status, or any other characteristic protected by law.

    Industry
    Healthcare & Social Services
    Company Size
    5,001-10,000 employees
    Headquarters
    Lebanon, New Hampshire
    Year Founded
    Unknown
    Website
    dartmouth-hitchcock.org
    Social Media