Job Description

Memorial Hermann Surgery Center Southwest is seeking a compassionate and detail-oriented Patient Care Assistant (PCA) to join our Pre-Operative (Pre-Op) team. Our center provides high-quality, patient-centered surgical care in a safe and efficient environment.

The PCA plays a vital role in supporting nurses and the surgical team by ensuring patients are prepared for their procedures and receive exceptional care throughout the pre-operative process. This role requires strong communication, patient-focused service, and the ability to work collaboratively in a fast-paced setting.

Responsibilities

• Assist patients with pre-operative preparation, including vital signs, medical histories, and documentation.
• Provide emotional support and guidance to patients and families before surgery.
• Prepare exam rooms and ensure all necessary equipment and supplies are ready for patient care.
• Transport patients to and from pre-op and post-op areas as needed.
• Assist nursing staff with procedures under supervision, following established protocols.
• Maintain a clean, safe, and organized environment in patient care areas.
• Document patient information accurately in the electronic medical record (EMR).
• Observe and report changes in patient condition to nursing staff.

Requirements

• High school diploma or equivalent required; CNA certification preferred.
• Previous experience in patient care, healthcare, or surgical settings preferred.
• Basic knowledge of medical terminology and pre-operative procedures.
• Ability to follow directions, adhere to protocols, and maintain patient confidentiality (HIPAA).
• Strong communication, interpersonal, and teamwork skills.
• Ability to stand, walk, and assist patients for extended periods.

What We Offer

We care for our communities and our team members by providing a comprehensive benefits package, subject to employment status:

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Short- and long-term disability options
• Flexible financial benefits including FSAs and HSAs
• 401(k) with access to retirement planning
• Paid holidays and vacation

Who We Are

Memorial Hermann is committed to providing high-quality, patient-centered surgical care. Our inclusive culture values diversity, nurtures individual contributions, and supports our teams in delivering excellent outcomes for every patient.

Required Skills:

• Patient-focused care and strong bedside manner
• Ability to take vital signs and perform basic patient assessments
• Attention to detail and accurate documentation
• Time management and organizational skills
• Effective teamwork and communication

Required Experience:

• Previous experience in a hospital, surgical center, or clinical environment
• Experience assisting with patient care, pre-op procedures, or surgical preparation
• Familiarity with electronic medical records systems preferred