South Central Family Health Center

Patient Benefit Counselor

South Central Family Health Center  •  Los Angeles, CA (Onsite)  •  2 months ago
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Job Description

Title: Patient Benefit Counselor

Base Salary Range $23.00 plus benefits

FTE Full-time, Non-exempt

We seek an experienced Patient Benefit Counselor who is passionate about making a positive impact on our community. We want to hear from you if you thrive in a fast-paced, caring, and compassionate environment!

Our Mission:

The Mission of South-Central Family Health Center is to improve the quality of life for the diverse community of inner-city Los Angeles by providing affordable and comprehensive health care and education in a welcoming and multicultural environment.

To lead the way in health care in South Los Angeles, as the premier provider and employer of choice offering comprehensive, high quality, affordable, efficient, and culturally responsive services.

General Summary: The Patient Benefits Counselor is responsible to provide education and enrollment assistance to patients, in obtaining health benefits, as well as, maximizing retention and utilization of managed care lives. The ideal candidate will have to perform some of the following essential duties.

  • Enrolls qualified patients into IPA Health Plans
  • Assists patients in obtaining health benefits (i.e. Medi-Cal, MCAP, Cover California Medicare, Private Insurance, etc.)
  • Follow-ups on status of enrollment application
  • Assists patients in retaining their benefits
  • Adheres to State Health Plans rules and regulation for enrollments
  • Provides Community Outreach
  • Maintains working relationships with clients/patients, employees and IPA Health Plans
  • Participates in community events such as health fairs and other community events
  • Travel 25% from clinic to clinic
  • Attendance and punctuality is essential in order to provide quality of care to patients, face-to-face interaction with patients, and to work with provided healthcare equipment collected at clinics

Education, Experience, and Qualifications:

  • High School Diploma or equivalent
  • Demonstrate knowledge of safety, infection control & emergency policies and procedures
  • Computer experience required
  • A minimum 1-year patient enrollment experience
  • Bilingual Bi-literate English/Spanish preferred

Licensure and Certifications

  • Certified Assistant Applicant (CAA) preferred
  • Certified Enrollment Counselor (CEC) preferred

Top benefits or perks:

As a team member at South Central Family Health Center, you’ll enjoy competitive wages and generous benefits:

  • Benefits: Health care, dental, life insurance
  • 403 (b) Retirement plan
  • Education Reimbursement
  • Career development: Entry-level employees have opportunities to work in management, HR or other areas of the company.
South Central Family Health Center

About South Central Family Health Center

For 40 years, South Central Family Health Center (SCFHC) has played a major role in filling the void for comprehensive health services in the historically underserved and uninsured population of South Los Angeles. The services provided directly address healthcare issues prevalent among geographically and economically disadvantaged individuals and families.

Since its inception, SCFHC has been in the forefront committed to addressing healthcare disparities in a competent and linguistically appropriate manner. SCFHC has more than 230 staff members of which 30 are clinicians who provide the direct medical services, treatment and care to patients.

In 2002, SCFHC was designated as a Federally Qualified Health Center (FQHC) 330 Clinic. Such qualifications require adhering to strict Government standards of providing quality comprehensive service delivery and detailed reporting directly to the Federal Government.

We have expanded service locations to the city of Huntington Park, Cudahy and opened a school based health centers at Jefferson High School (L.A.) and at the Elizabeth Learning Center (Cudahy) as well as improved our clinics to better serve our patients’ needs. We want to provide quality healthcare to you and your family and we are striving to do the best we can to make your experience a pleasurable one.

SCFHC takes great pride in its leadership role as a community clinic and feels very fortunate to have talented Clinicians, Administrators, and a committed and visionary Board of Directors all working together for our patients.

Collectively, we will set SCFHC on a path of continued growth and expansion by reinforcing our mission to provide high-quality primary care and education services to the residents in South Los Angeles and Southeast Los Angeles County and beyond.

Industry
Healthcare & Social Services
Company Size
51-200 employees
Headquarters
Los Angeles, CA
Year Founded
Unknown
Website
scfhc.org
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