Essential HealthCare Solutions, LLC

Patient Appointment Clerk (Part-Time)

Essential HealthCare Solutions, LLC  •  $22.98/hr  •  Fife, WA (Onsite)  •  1 month ago
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Job Description

PATIENT APPOINTMENT CLERK (Part-Time)

Essential HealthCare Solution is a woman-owned small business dedicated to providing optimal services to support our military and their families. Essential HealthCare Solution is seeking full-time entry-level healthcare administrative clerks for a customer service role. Services span a range of functions, including, but not limited to, verifying beneficiary eligibility through an electronic system and updating demographic information, and scheduling requests for primary or specialty care appointments, as well as completing requests for cancellations and appointment rescheduling. The work includes completing outbound calls to facilitate the timely scheduling of specialty appointments in support of specialty referrals. Appointing services also include outbound calls to facilitate the scheduling of preventative health appointments and surgery reminder calls. This position will serve an important role in scheduling and coordinating appointments.

On-site Part-Time Position

WORK HOURS: 20 hours per week Monday - Thursday 8:00 AM-1:00PM

Pay: $22.98 per hour (Optional: additional $5.09 H&W per hour in lieu of benefits.)

Location: Tacoma, WA

MINIMUM QUALIFICATIONS:

  • High school diploma or General Educational Development (GED) equivalency
  • Skilled in Word, Excel, Access, and other software programs
  • Excellent communication, interpersonal, and customer service skills
  • Able to define problems and obtain solutions
  • Must be able to obtain security clearance to access the work site
  • Must be able to clearly communicate verbally and in writing with coworkers and clinic staff.
  • Healthcare administrative experience - preferred
  • Health Plan experience - preferred
  • Provider Relations or Member Service experience - preferred
  • Call Center- preferred but not mandatory

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid sick time
  • Paid time off
  • Vision insurance

Essential HealthCare Solutions is an Equal Opportunity Employer:

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need reasonable accommodation for any part of the employment process, please contact Human Resources and let us know the nature of your request and your contact information.

Accommodation requests will be considered on a case-by-case basis. Please note that Human Resources will respond to only inquiries concerning a request for reasonable accommodation.

Essential HealthCare Solutions, LLC

About Essential HealthCare Solutions, LLC

Essential HealthCare Solutions, LLC is a national healthcare consulting, and management company. The core services include providing clinical and non-clinical resources for federal, state, and local governments. Our team has extensive experience in providing services to all types of health plans including network development, provider relations, contract negotiations, contract execution, credentialing support as well as healthcare consulting and management services.

Our approach involves:

Provider Speed to Market – We have developed statewide and national provider networks that can meet nearly any requirement

High Performing Networks – Network status visibility and prioritization with competitive negotiations, well priced networks and ability to monitor goals

Market Penetration – Engagement of providers and facilities in the market area quickly to establish value proposition and relationships for network growth and sustainability as well as filling in gaps needed to meet network adequacy requirements

Credentialing Verification – We use a credentialing verification management system that performs primary source verification for state licensure, background checks, malpractice history and verification to ensure the safety of those that are served.

We are confident in our abilities to bring contracted providers to any network and can build a robust network based on any timeline and within budget

Industry
Healthcare & Social Services
Company Size
11-50 employees
Headquarters
Memphis, Tennessee
Year Founded
2015
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