Under the direct supervision of the Patient Food Services Manager, the Patient Ambassador provides patient focused support services within a multidisciplinary scope, including food and nutrition services, linen, laundry services, housekeeping, and supply management. The Patient Ambassador operates TUG robots for the delivery and exchange of supplies and patient meals to the nursing unit. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.
Patient Ambassador
Full Time - 6:00AM-2:30PM or 11:00AM-7:30PM
Mercy - Rogers
MINIMUM REQUIRED
Certifications: Jefferson: Food Handlers within 90 days of hire.
Other skills & knowledge Able to communicate effectively in English, both verbally and in writing. Interest in learning new skills and growth of your role in the department.
PREFERRED
Education Highschool Diploma or Equivalent
Other skills & knowledge: (skills, knowledge, abilities) Additional languages preferred.
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

At Mercy, care is more than a job - it’s a calling.
Every day, our caregivers bring compassion, skill and purpose to the communities we serve across Arkansas, Kansas, Missouri and Oklahoma. Whether you're building your career at the bedside, in a clinic or supporting care behind the scenes, you’ll find meaningful ways to make an impact - while growing in a way that’s uniquely yours.
As a physician-led, integrated health system with more than 50 hospitals and nearly 1,000 care sites, Mercy combines advanced technology, collaboration and a shared commitment to better care.
Rooted in a faith-based mission and inspired by the legacy of the Sisters of Mercy, our work is guided by a deep sense of purpose - to care for the whole person and serve our communities with compassion and dignity.
Here, you’ll find an environment where you’re supported to grow, connected to a team that cares and empowered to do your best work.
Because at Mercy, there are many paths - but one calling.