How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Work Shift
Day (United States of America)
Serves as the primary representative for the Food and Nutrition team at Augusta University Medical Center. Primarily responsible for successfully completing all assigned patient interviews, patient complaint visits and other duties to support the program as needed. Assists in quality monitors to assure excellence in patient food service. In addition, serves as a liaison to registered dietitians/technicians and nursing staff to anticipate/fulfill patient food service/nutritional needs.
Completes meal rounds for of the weekly census. Meal rounds are completed to ensure quality meals are prepared and served to patients. Furthermore, they ensure all Food and Nutrition employees provide excellent customer service. Meal rounds are documented in the appropriate computer system and results will be discussed with the Patient Services Manager regularly.
Responds to unsatisfied patients in a timely manner. Attempts to resolve any issues stated and works with other Food and Nutrition employees to settle these issues.
Responsible for maintaining and updating department visual aids throughout kitchen (i.e. display boards reporting patient satisfaction scores, successes of department, etc.).
Responsible for documenting and filing all Patient Services initiatives like tray assessments, host audits, tray line accuracy audits, tray line audits, etc.
Assists Hospitality Specialists if needed.
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct.
High School Diploma General or GED General
All certifications are required upon hire unless otherwise stated.
Minimum 2 years diet office, healthcare related field, customer service or food service. Required
Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
At Wellstar Health System, our mission is to enhance the health and well-being of every person we serve. Nationally ranked and locally recognized for our high-quality care, inclusive culture and world-class doctors and caregivers, Wellstar is one of the largest, most integrated healthcare systems in Georgia.
Our specialists and primary care providers work in a multidisciplinary environment with nearly 30,000 diverse team members throughout our hospitals, health parks and medical offices. Communities can also access our outpatient centers, a pediatric center, nursing centers, and hospice and home care services. We’re proud to be home to the second-largest Emergency Department in the country, as well as being the only system in Georgia operating multiple trauma centers.
We’re also known for our exceptional work culture, featured on the Great Places to Work®, Fortune 100 Best Companies to Work For® and the Seramount Best Company for Multicultural Women® lists. We continue to attract the best and the brightest in healthcare.
At a time when our industry is changing rapidly, Wellstar remains committed to exceeding expectations from our patients and team members, while transforming healthcare delivery. We stand behind our values to serve with compassion, pursue excellence and honor every voice.
