Mediclinic

Patient Administrator - ER - Emirati

Mediclinic  •  Dubai, AE (Onsite)  •  1 day ago
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Job Description

Closing date: 12/07/2026

Number of positions: 1

Recruiter name: Fatma Alharthi

Reference number: 71718
Workplace Type:

Mediclinic Welcare Hospital | Dubai | United Arab Emirates

MAIN PURPOSE OF JOB

To improve the overall quality of patient care by efficiently performing all aspects of the patient administrator role

KEY RESPONSIBILITY AREAS

  1. To effectively and efficiently manage the patient appointment scheduling and registration process
  2. To effectively and efficiently manage the medical insurance process and other related tasks
  3. Effectively manage the billing and cash up process
  4. To consistently meet customer service expectations by improving the quality of patient service

REQUIRED EDUCATION

Essential: Completed secondary school education (Grade 12)

Desired: Tertiary Diploma or Bachelor’s Degree preferably within the fields of medical science, finance / accounting

REQUIRED EXPERIENCE

Essential: 2-3 Years’ experience in a customer services role, preferably in the healthcare industry

Desired: Experience in a Contact Centre or Healthcare environment

REQUIRED JOB SKILLS AND KNOWLEDGE

  • Computer literacy and proficiency in MS Office applications
  • CRM (customer relations management) software applications
  • Hospital information systems
  • Knowledge of company policies and emergency codes
  • Knowledge of medical insurance terminologies and process
  • Medical terminology and procedures
  • Numerical literacy
  • Patient scheduling and registration processes

All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family

Mediclinic

About Mediclinic

Mediclinic Southern Africa is a private hospital group operating in South Africa and Namibia focused on providing acute care, specialist-orientated, multi-disciplinary hospital services and related service offerings. We place science at the heart of our care process by striving to provide evidence-based care of the highest standard. The group currently operates 53 private hospitals and five day clinics throughout South Africa and three hospitals in Namibia with more than 8 000 beds in total.

Mediclinic Southern Africa is a wholly owned subsidiary of the international private healthcare group Mediclinic International PLC, listed on the LSE (London Stock Exchange) with a secondary listing on the JSE (Johannesburg Stock Exchange) and the NSX (Namibian Stock Exchange).

Mediclinic International comprises 78 hospitals, five sub-acute hospitals, 13 day case clinics and 21 outpatient clinics. Hirslanden operates 18 hospitals, two day case clinics and three outpatient clinics in Switzerland with more than 1 900 inpatient beds; Mediclinic Southern Africa operates 53 hospitals, five sub-acute hospitals and nine day case clinics with more than 8 500 inpatient beds; and Mediclinic Middle East operates seven hospitals, two day case clinics and 18 outpatient clinics with more than 900 inpatient beds in the United Arab Emirates.

Mediclinic also holds a 29.9% interest in Spire Healthcare Group plc, a leading private healthcare group based in the United Kingdom and listed on the LSE.

Industry
Healthcare & Social Services
Company Size
10,000+ employees
Headquarters
Stellenbosch, ZA
Year Founded
1983
Website
mediclinic.com
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