Responsible for thecourteous and efficient receptionof patients, records information forregistrationanddirectpatientscomingforoutpatientclinic visits.Performclerical duties as assigned (i.e., patient appointments, maintain logs, preparing statistics, ordering, and stocking office supplies).
Greetspatientsand/orGuestsarrivingattheoutpatientclinics,toassistsas required.
Registersalloutpatientsuponarrivalasperpolicy.
TomaintainPatientConfidentiality.
IdentificationofPatientValiddocumentsi.e.,EIDorPassport.
Checkingeligibilityforinsuranceapproval.
Schedules,reschedules,cancels,andconfirmsoutpatientandmedicalservicesas required.
Initiateaccurateprocesstocompletethepatient’sregistration(insuranceor self- paying.)
CollectingPayment,i.e.,Cash,Deductibles,Co-insurance,andCopaymentasper insurance and/or SOB’s (from online insurance portals) service wise.
CoordinateswithNursingandotherDepartmentstoresolvepatient’squeries.
Informingpatientswhentherearedelaysfordiagnosticortreatmentservices.
Directspatientstoappropriateclinics/areas.
SubmitsdocumentsrelatedtocashcollectionandrefundstoChiefCashier.
Maintainsrecordsforanyauthenticationforservicesforanypatient(s)givenby higher officials. Report to be forwarded to Billing Supervisor.
Reconciliationofdailycashandcreditcardcollectiontobecompletedbefore closing. Excess or short in collection to be reported to Chief Cashier.
Cashcollectionaccordingtotheindividualcollectionreportmustbedepositedin the Main Cash Box.
Coordinates with the Clinic and service providing units for rectification of documentsandreportsrequestedbytheBackOffice-ClaimsSubmissionTeam.
Assistsintrainingofthenewemployeesasdirectedbysupervisor.
Knowledgeofinsuranceprotocols.
Coordinateswithinsurancedepartmentandclinicforpreauthorizationof services.
Knowledgeinbasicmedicalterminology(limitedtofrontoffice).
Greetspatientsand/orGuestsarrivingattheoutpatientclinics,toassistsas required.
Registersalloutpatientsuponarrivalasperpolicy.
TomaintainPatientConfidentiality.
IdentificationofPatientValiddocumentsi.e.,EIDorPassport.
Checkingeligibilityforinsuranceapproval.
Schedules,reschedules,cancels,andconfirmsoutpatientandmedicalservicesas required.
Initiateaccurateprocesstocompletethepatient’sregistration(insuranceor self- paying.)
CollectingPayment,i.e.,Cash,Deductibles,Co-insurance,andCopaymentasper insurance and/or SOB’s (from online insurance portals) service wise.
CoordinateswithNursingandotherDepartmentstoresolvepatient’squeries.
Informingpatientswhentherearedelaysfordiagnosticortreatmentservices.
Directspatientstoappropriateclinics/areas.
SubmitsdocumentsrelatedtocashcollectionandrefundstoChiefCashier.
Maintainsrecordsforanyauthenticationforservicesforanypatient(s)givenby higher officials. Report to be forwarded to Billing Supervisor.
Reconciliationofdailycashandcreditcardcollectiontobecompletedbefore closing. Excess or short in collection to be reported to Chief Cashier.
Cashcollectionaccordingtotheindividualcollectionreportmustbedepositedin the Main Cash Box.
Coordinates with the Clinic and service providing units for rectification of documentsandreportsrequestedbytheBackOffice-ClaimsSubmissionTeam.
Assistsintrainingofthenewemployeesasdirectedbysupervisor.
Knowledgeofinsuranceprotocols.
Coordinateswithinsurancedepartmentandclinicforpreauthorizationof services.
Knowledgeinbasicmedicalterminology(limitedtofrontoffice).
NMC Healthcare is one of the largest private healthcare networks in the United Arab Emirates. Since 1975, we have provided high quality, personalised, and compassionate care to our patients and are proud to have earned the trust of millions of people in the UAE and around the world.
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DISCLAIMER: Fraudulent Job Offers
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It has come to our attention that fake job offers have been circulated under the name of NMC Healthcare by certain individuals/entities claiming that they are representatives or subsidiaries or under contract with NMC Healthcare.
If you receive any unauthorised, suspicious, or fraudulent offers or interview calls, please send an email to verification@nmc.ae for formal verification. If you believe you have been a victim of a recruitment fraud, you are encouraged to approach the law enforcement agencies immediately.
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MOH Number: ZLD03Z9F
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