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Patient Accounts Representative FCH
Responsible for assisting patients in settling their account, explaining charges, collecting outstanding balances, and answering related questions. also receives and processes accounts receivables and balances cash.. Prepares bank deposits and posts payments to accounts.
Monday - Friday day shift
Pay based on experience starting at $16.94
Responsibilities
Assists other hospital staff as needed with any Revenue Cycle questions., Assists patients with billing questions. Responds appropriately to payer and patient correspondence and requests., Coordinates documentation for Medicare bad debt log as delegated to., Follows up on unpaid claims in a timely manner utilizing ATB and other tools/resources., Identify credit status accounts and accurately prepares refunds when appropriate., Monitors accounts to inquire about unpaid claims and prevent denials for untimely filing., Resolves billing issues. Review, edit and make needed corrections in billing system. Submits adjustments as necessary., Resolves Medicare credit balances prior to the quarterly credit balance reporting each quarter., Resolves returned and rejected claims identified in the payers unique claim adjudication system daily., Review and status claims daily utilizing clearing house vendor electronic billing system., Submits claims daily adhering to the hospital established 3-day bill hold., Submits requests for payer/insurance or provider information that needs updated in information system tables
Requirements
High School (Required)
Compensation
Estimated Compensation Range
$16.94 - $26.26
Pay based on experience
Sarah Bush Lincoln is a prominent non-profit healthcare organization located in downstate Illinois. It operates a two-hospital system, consisting of Sarah Bush Lincoln based in Mattoon, IL which has 150 beds, and SBL Fayette County Hospital based in Vandalia, IL, with 25 beds. The healthcare system also operates more than 57 clinics spread across a 10-county area and stand-alone surgery centers in Mattoon and Effingham, regional cancer center and hospice house. Decisions are made locally which gives the Health System the agility to respond quickly to changing markets.
The organization employs nearly 3,500 people, including a medical staff of approximately 250 members. SBL is known for its contemporary facilities and commitment to providing advanced equipment and services for diagnosis and treatment. Sarah Bush Lincoln has an expanding robotics program, which showcases its dedication to adopting innovative technologies.
The staff at Sarah Bush Lincoln is highly engaged as reflected in the most recent Press Ganey Employee Engagement and Safety Survey. The organization is Magnet designated, which recognizes excellence in nursing. SBL supports career growth, which provides employees with various education funding opportunities.
Beyond its medical facilities, Sarah Bush Lincoln plays an integral role in the community. It actively participates in various activities that promote health, wellness, education, economic development, and housing. The involvement demonstrates the organization’s commitment to the overall well-being and development of the communities it serves.
