Job Description

A career can mean different things at different workplaces. Apply now to see what it means to us and what it’s like to work somewhere your voice is heard, your wellness is a priority, and your success matters

JOB TITLE: Patient Account Specialist

EMPLOYMENT TYPE: 40 hours Full-time

SCHEDULED HOURS: Monday-Friday 8:30am-5:00 pm

PROGRAM: Billing & Patient Accounts

SITE LOCATION: Windsor, CT

PC#: 1599

OBJECTIVE OF POSITION:

To perform A/R and claim functions timely and accurately in support of the organizations overall goals.

By

• Accurately maintaining up-to-date processing system
• Performing client billing, collection and follow-up for medical, clinical and other services provided.

DUTIES & RESPONSIBILITIES

• Conducts collection follow-up activity on unpaid medical claims for Husky and Project Safe payer and back up to all other payers (as needed), according to departmental procedures.
• Performs accurate and timely billing of Project Safe claims, secondary claims and crossover claims for all other payers.
• Performs editing and rebilling of claims, follows up on denials, processes appeals and all other steps necessary to get a claim paid for Husky and Project Safe payer.
• Posts paper insurance payments, CSSD, Wise and Project Safe payments.
• Interacts with CHR sites to update insurance information, follow up from previous emails and re-entry of corrected data into the billing system.
• Completes monthly projects needed to keep EHR system updated as directed by director of department.
• Reports payer issues to supervisor as appropriate.
• Enters and maintains client billing and financial information into the Credible billing system and other software programs as necessary.
• Maintains the integrity and accuracy of client financial and billing data.
• Answers and appropriately handles incoming phone calls, addressing questions and concerns from staff, insurance companies and other providers and clients.
• Maintains current working knowledge of third party payer requirements.
• Maintains the confidentiality of client related information.
• Maintains documentation in compliance with agency and program standards.
• Participates in staff meetings, supervision, trainings and other meetings as assigned.
• Additional duties as required.

QUALIFICATIONS:

Education: High school Diploma or equivalent

Experience: 1-3 years demonstrated experience in billing and collection of unpaid claims, preferably in a medical environment. Experience with Medicare, Medicaid and third party insurance preferred

Licensure/Certification/Registration: N/A

Why Join CHR?

Award-Winning Workplace:

• Proudly recognized as a Top Workplace for 12 consecutive years!

Generous Time Off:

• Enjoy ample paid time off, including a special day off for your birthday!

Retirement Savings:

• Benefit from contributions to your 403b Retirement Plan.

Comprehensive Insurance:

• Competitive premiums with added discounts on pet, auto, and home insurance!

Education & Tuition Support:

• Tuition reimbursement and professional development programs.
• Student loan repayment assistance (Public Service Loan Forgiveness, Nurse Corps, NHSC/HRSA at select sites).
• Exclusive tuition discounts for CHR employees at several local colleges/universities.

Career Development:

• FREE robust training curriculum, featuring our brand-new Clinical Training Series for interactive learning, practical skill enhancement, and professional growth!
• Clinical supervision and/or mentoring available at many programs.
• Internal career fairs: connect with recruiters to discuss your career aspirations and the various opportunities available within our over 80 programs statewide.

Wellness Program:

• Annual wellness stipend.
• FREE premium subscription to the Calm app, for employees and their families
• Fun activities like coloring contests, lunch & learns, office seasonal decorating contests, employee appreciation events, and more!
• Up to 6 FREE confidential counseling sessions per issue, per year, for individuals, couples, & families through our EAP program

Employee Involvement:

• Participate in leadership luncheons with our CEO and various agency committees!

Stay Informed:

• Weekly video updates from our CEO and monthly newsletters to keep you in the loop.

And So Much More:

• Many benefits are available to all staff, regardless of the hours worked, with some subject to eligibility.

Join us at CHR and be part of an exciting, supportive, and dynamic workplace where your growth and well-being are our top priorities!

COMPENSATION*

Starting at $19.28/hour minimum, and up commensurate upon experience.

*Actual rates are determined at the time of offer and are based off of relevant experience, as well as adherence to our internal equity policy. Many of our positions offer program/location differentials and/or sign-on incentives. (Please note, for part-time positions this range would be pro-rated based on hours worked)

CHR is an equal opportunity employer, and we encourage all to apply.

Take the first step to a meaningful career and apply to CHR today!