Acadia Healthcare

Patient Account Representative

Acadia Healthcare  •  Wichita Falls, TX (Onsite)  •  5 months ago
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Job Description

  • Responsible for auditing the admission packets and for the verification of benefits and all patient demographic information entered into the patient accounting system.
  • Financial counseling patients and collecting any out of pocket (deductibles, copays, exhausted days, etc). Provide information to the patients regarding their benefit sand financial obligations.
  • Completing financial disclosure paperwork with patients that request assistance. Verifying via Equifax patient income and expenses.
  • Call and status outstanding claims with third party payors.
  • Review claims issues and make corrections as needed and rebill.
  • Utilize claims clearing house to review and correct claims. Resubmit electronically when available.
  • Review explanation of benefits to ascertain that claim processed and paid correctly.
  • Complete adjustment forms if any adjustments need to be made to an account and attach all supporting documentation.
  • Manage daily productivity via patient accounting system and productivity reports. Needs to maintain an average of 30-40 accounts worked per day minimum.
  • Prorate patient accounts and monitor that balance due is in the correct financial class.
  • Report an overview of the week to the BOD and participate in AR meetings.
  • Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.
  • Assist financial counselors as needed.
  • Alert Financial Counselors and Business Office Director of all benefit eligibility matters that suggest or challenge reimbursement.
  • Perform other functions and task as assigned.
Acadia Healthcare

About Acadia Healthcare

Headquartered in Franklin, Tennessee, Acadia Healthcare was established in January 2005 to develop and operate a network of behavioral health facilities across the country.

Acadia Healthcare’s mission is to create a world-class organization that sets the standard of excellence in the treatment of specialty behavioral health and addiction disorders.

Acadia’s management style and philosophy is one of collaboration and flexibility as we create an energetic and team-oriented service delivery system. Our organization values input from employees, physicians, and all strategic alliances. As evidenced in our mission statement, Acadia Healthcare’s mission is to create behavioral health centers where people receive care that enables them to regain hope in a supportive, caring environment. We want Acadia to be synonymous with excellent care, phenomenal customer service and an unparalleled commitment to our patients, staff, physicians, and community.

As a leading provider of behavioral healthcare services in the United States and Puerto Rico, Acadia Healthcare operates 253 treatment facilities across 39 states. Our network of treatment facilities offers multiple levels of care for various behavioral health and substance use disorders. At Acadia, our primary goal is to meet patients where they’re at in their treatment process. We do this by providing a multitude of levels of care, including detoxification, residential treatment for addiction, residential treatment for dual diagnosis, acute psychiatric inpatient hospitalization, medication-assisted treatment (MAT) services, and an array of outpatient programming options, ranging from partial hospitalization programs (PHPs) and intensive outpatient programs (IOPs) to traditional outpatient services. Our network of treatment facilities creates greater access to care, reduces the stigma associated with mental illness and addiction, and offers those in our communities a safe environment in which to receive the treatment they need.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Franklin, TN
Year Founded
Unknown
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