Job Description

Status Hours:

40 Hours/week

Join Our Award-Winning Billing Team!

Cary Medical Center is seeking a Patient Account Coordinator to join our Billing team. In this role, you will handle all aspects of billing, collecting, logging, and filing insurance claims and payments. You’ll be responsible for monitoring claims and effectively communicating to resolve any internal or external issues.

At Cary, we value teamwork, collaboration, and a supportive workplace culture. Our employees have proudly voted us one of the 2025 Best Places to Work in Maine for the fifth year in a row. Here, your contributions truly make a difference, and you’ll be part of a team that values your skills and dedication.

Why Cary:

• Supportive, collaborative team environment
• Recognition as a top workplace in Maine
• Opportunities to grow and make a real impact

Duties include but are not limited to:

• Retrieve and work daily insurance lists (unapproved, approved and claims with missing information). Process claims appropriately on each list within 1 hour of receipt.
• Retrieve generated claims for verification and mailing or electronic billings. Claims must be prepared and ready to mail within a 24 hour period.
• Build electronic claims file for applicable payor, correcting edit list, transmission of claims, and receiving transmission report in the absence of others.
• Recognize checks and remittances into the computer system. Receipts must be posted within 24 hours as applicable of receipt. This includes changing collect codes, billing, secondary insurances, and processing credit balances.
• Response to inquiries from patients. Internal and external requests for information must be completed within a 24-hour period.

Requirements

• Minimum of an Associated Degree or equivalent experience preferred
• Communication skills-ability to relate professionally with other hospital staff.
• Type at least 30 words per minute with accuracy.

Schedule:

• M-F 8a-5p
• In consideration of our patients’ and staff needs, you may be required to work evenings, weekends, and/or holidays.

Contact Information:

• To view the full job description or request additional information, please contact Kelly at 207-498-1311 or email klandeen@carymed.org
• We offer a comprehensive benefits package, including health, dental, vision, retirement, and paid time off. To view the complete benefits package, click here: Cary Medical Center Benefit Information

Cary Medical Center is an Equal Opportunity Employer & Provider