Baptist Health is looking for a Patient Access Scheduler to join our team in Louisville, KY
Patient Access Schedulers are responsible for scheduling patients for diagnostic tests and procedures as ordered by referring physicians (generally via Epic, fax or telephone). The Patient Access Scheduler will handle a large volume of incoming calls or faxes and schedule with multiple procedures within multiple departments. This person will be the first point of contact with patients or physician offices, and must ensure their needs are met. This person will be working in a fast paced environment where they will be expected to display expert customer service and communication skills to properly assist patients or office staff. They are responsible for informing patients and/or physician staff of the proper preparation and instructions for the tests ordered, and identify any precerts/authorizations/referrals they need to acquire. Must maintain effective communication with the patient, physician offices and ancillary departments within the hospital. Pre-registration, creation of payment estimates, insurance verification and benefit evaluation prior to appointment is imperative. Responsible for retaining orders for all scheduled appointments prior to service.
Requirements
· High School diploma or equivalent
· Must type 45-50 wpm
· Registration or Scheduling Experience Preferred
Work Experience
Education
Founded in 1924 in Louisville, Kentucky, Baptist Health is a full-spectrum health system dedicated to improving the health of the communities it serves. The Baptist Health family consists of nine hospitals, employed and independent physicians, and more than 400 points of care, including outpatient facilities, physician practices and services, urgent care clinics, outpatient diagnostic and surgery centers, home care, fitness centers, and occupational medicine and physical therapy clinics.
Baptist Health’s eight owned hospitals include more than 2,300 licensed beds in Corbin, Elizabethtown, La Grange, Lexington, Louisville, Paducah, Richmond and New Albany, Indiana. Baptist Health also operates the 410-bed Baptist Health Deaconess Madisonville in Madisonville, Kentucky in a joint venture with Deaconess Health System based in Evansville, Indiana. Baptist Health employs more than 23,000 people in Kentucky and surrounding states.
Baptist Health is the first health system in the U.S. to have all of its hospitals recognized by the American Nursing Credentialing Center with either a Magnet® or Pathway to Excellence® designation for nursing excellence.
Baptist Health’s employed provider network, Baptist Health Medical Group, has nearly 1,500 providers, including more than 750 physicians and more than 740 advanced practice clinicians. Baptist Health’s physician network also includes more than 2,000 independent physicians.
Learn more at BaptistHealth.com.
