Job Description

Start Here. Grow Here. Make a Difference.

Looking for more than just a job? At Bitterroot Health, you can build a career while making a difference in the lives of the people who call the Bitterroot Valley home.

As the largest employer in Ravalli County, we're proud to care for our friends, neighbors, and families. Whether you're beginning your healthcare career or looking for your next opportunity, you'll find a team that supports your growth.

Want to keep learning? We offer pathway training, scholarships, tuition reimbursement, and opportunities to explore where a career in healthcare can take you.

And when you're off the clock, the Bitterroot Valley is your backyard. Enjoy hiking, fishing, biking, skiing, and exploring the rivers, trails, and lakes surrounded by Montana's spectacular mountains.

Start your healthcare career somewhere that invests in you—and live somewhere you'll love.

Explore opportunities at Bitterroot Health.

Patient Access Training Specialist opportunity in beautiful Hamilton, Montana!!

Bitterroot Health is seeking candidates to fill a Training Specialist position in our Patient Access department. The Patient Access Training Specialist is responsible for developing and delivering training programs across all patient access functions within the Bitterroot Health System. The Patient Access Training Specialist will apply different training methodologies to develop patient access best practices, materials, and competency evaluations across all patient access services. Will be expected to run classes for new and existing hires, develop staff training plans based on the identified opportunities, and systematically addresses ongoing training needs in collaboration with functional department supervisors and managers. Ideal candidates for this position are engaging and customer focused. The Patient Access Training Specialist reports to the Director of Patient Access.

Minimum Qualifications

• High school diploma or GED required
• Minimum Two years’ experience in health care and patient access operations
• Minimum one year experience with Cerner applications
• CHAA certification preferred
• Excellent problem-solving skills
• Experience with formal adult learning concepts and performance improvement approaches strongly preferred
• Proficiency with Microsoft software (Word, Excel, etc.)
• Demonstrated ability to maintain a customer-centric service approach
• Excellent written and verbal communication skills, and ability to collaborate and interact with all levels within Bitterroot Health
• Strong attention to detail and follow-up and ability to multi-task
• Demonstrated dedication to Bitterroot Health’s mission, vision, and values
• Strong interpersonal skills and the ability to build relationships
• Working Knowledge of HIPAA, EMTALA, and other compliance policy

Schedule: Full-time, 40 hours/week

Benefits: This position is eligible for the full benefit

For benefits overview, click here.

Bitterroot Health is a non-profit organization and is proud to be an Equal Opportunity Employer