Job Description

Employment Type:

Full time

Shift:

Day Shift

ABOUT THE ROLE: We’re looking for a Patient Access Team Lead to provide high quality service to all staff in the department, persons served and customers in a courteous and professional manner. This position serves as the lead staff for the unit and is also trained as a back-up support to the Patient access supervisor. This position is expected to contribute to departmental operations by scheduling patient appointments, check patients in and out, register insurances and provide general clerical and administrative support. Prioritize daily tasks based on deadlines, urgency of needs and departmental policy. Record keeping skills and knowledge of managed care is needed. Responsibilities/requirements include:

REQUIREMENTS

• High School Diploma or GED, with business curriculum preferred and (2) years of customer service experience.

• Must have experience working in Microsoft programs, specifically Microsoft Office

• Knowledge of managed care criteria and insurances.

• Must be able to obtain, criminal, child abuse and FBI clearances

GREAT BENEFIT PACKAGE: (Benefits start Day 1 of employment)

• 403B with employer match

• Paid Time Off (PTO)

• Medical, Dental, Vision

• Life Insurance

• Paid Holiday Days

Plus more…

SCHEDULE (This is a non-exempt/hourly position)

Monday – Thursday: Between the hours of 7:30a -8p; Friday: between the hours of 7:30a – 5p.

Schedule flexibility based on the needs of the unit.

(This is a non-exempt/hourly position)

ABOUT PITTSBURGH MERCY: We’re a community-based health and human services organization using person-centered care to treat our area’s most vulnerable populations. We work with families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care.

Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help – and hope – to people who are experiencing:

•Mental illness and substance abuse
•Physical health needs
•Intellectual disabilities
•Traumatic events or circumstances, including homelessness + abuse

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.