UF Health

Patient Access Specialist II | Patient Access | Full-Time | Days

UF Health  •  Onsite  •  5 hours ago
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Job Description

Locations: Gainesville, Florida

Categories: Office and Clerical

Req ID: 67378

Overview

Plays a vital role in assisting patients with understanding and managing their financial responsibilities related to medical care. Guides patients through insurance verification, explaining benefits, and coordinating payment plans or financial assistance programs. Communicates to resolve billing inquiries and collaborates with healthcare providers and billing departments to maintain accurate account information. Educates patients on financial resources, monitors outstanding balances, and ensures thorough documentation of all interactions and arrangements.

Responsibilities

Key Responsibilities

  • Assists patients in understanding and managing financial responsibilities related to medical care.
  • Verifies insurance coverage and explains benefits to patients.
  • Coordinates payment plans and financial assistance programs.
  • Resolves billing inquiries and collaborates with providers and billing departments.
  • Educates patients on available financial resources.
  • Monitors outstanding balances and documents all interactions.

Qualifications

  • Education:
  • Experience:
UF Health

About UF Health

University of Florida Health is a world-class academic health center in Florida, encompassing hospitals, physician practices, colleges, centers, institutes, programs and services across northeast and north-central Florida.

UF Health represents the shared vision and commitment to patient care excellence of more than 22,000 employees of the University of Florida Health Science Center and UF Health Shands health care system.

Industry
Healthcare & Social Services
Company Size
5,001-10,000 employees
Headquarters
Gainesville, FL
Year Founded
1958
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