Day (United States of America)Patient Access Specialist II - OncologyThe Patient Access Specialist In Oncology is responsible for performing duties associated with Oncology Scheduling, Infusion Center Scheduling, Phone Screening, Patient Access, Order Transcription, Medical Records, and Intake of New Patients and must have understanding and work closely with registration, insurance, and authorizations and all clinical areas and departments. The Patient Access Specialist II in Oncology is a Scheduler Role. This position must be able to interact with patients face to face in a busy office setting. This position will answer all phone calls and assist patients with making appointments for all clinic and treatment visits. The Oncology Scheduler must be able to accurately schedule patients in a fast paced environment. The Oncology Scheduler is responsible for ensuring patients are discharged from the each visit with the appropriate labs, referrals, tests and all other procedures ordered by the providers. Patient Access Specialists MUST interact in a customer-focused and compassionate manner to ensure patients and their representatives’ needs are met. Outstanding customer service and patient experience skills are required.
The Patient Access Specialist In Oncology is responsible for performing duties associated with Oncology Scheduling, Infusion Center Scheduling, Phone Screening, Patient Access, Order Transcription, Medical Records, and Intake of New Patients and must have understanding and work closely with registration, insurance, and authorizations and all clinical areas and departments. The Patient Access Specialist II in Oncology is a Scheduler Role. This position must be able to interact with patients face to face in a busy office setting. This position will answer all phone calls and assist patients with making appointments for all clinic and treatment visits. The Oncology Scheduler must be able to accurately schedule patients in a fast paced environment. The Oncology Scheduler is responsible for ensuring patients are discharged from the each visit with the appropriate labs, referrals, tests and all other procedures ordered by the providers. Patient Access Specialists MUST interact in a customer-focused and compassionate manner to ensure patients and their representatives’ needs are met. Outstanding customer service and patient experience skills are required.
Halifax Health is the community's healthcare leader serving our residents and visitors in Volusia County for over 95 years. As the area's only Level II Trauma Center, only Comprehensive Stroke Center and only Level III Neonatal ICU, we are committed to providing exceptional care to all those who come here. We strategically partner with only the best such as our partnership with Brooks Rehabilitation, the highest experts in their field, in Inpatient Rehabilitation, Outpatient Rehabilitation and Pediatric Therapy. We also partner with University of Florida Health/Shands offering the highest rated programs in the State of Florida with our Heart and Vascular Surgery and our Neurosurgery programs.
