Work Location: Santa Monica, CA, USA
Onsite or Remote
Fully On-Site
Work Schedule
Varied Shift, with Rotating weekends and Holidays
Posted Date
04/13/2026
Salary Range $28.41 - 37.49 Hourly
Employment Type
2 - Staff: Career
Duration
Indefinite
Job #
29934
As the Patient Access Representative, you will be responsible for:
•Pre-registers, pre-admits, and admits patients by telephone and/or in person
•Collection of accurate demographic information, review and interpretation of insurance benefits
•Obtaining prior authorizations, cash collections, interaction with public assistance programs (i.e. Medi-Cal, CCS)
•Implementation of Medicare requirements, interaction with physicians/office personnel as well as other hospital personnel (i.e., SDA, OPSU, nursing units)
•Referral of appropriate cases to other internal and external sources to assist patients with discharge/post-hospital care
•Interacting with hospital departments such as Utilization Review and Patient Business Services to ensure correct and timely reimbursement
Salary Range: $28.41/hour - $37.49 /hour
We’re seeking an exceptional, self-directed professional with:
•Knowledge of State and Federal programs to ensure reimbursement from Medicare, Medi-Cal, CCS programs, out-of-state Medicaid, or other sponsoring agencies
•Knowledge in the functional operations of third party payers and utilization review agencies to expeditiously coordinate follow-up
•Working knowledge of third party payer verification terminology
•Working knowledge of medical terminology to sufficiently identify various procedures to obtain optimum benefit information
•Ability to accurately and completely process payments and cash receipts
•Ability to write concise, grammatically correct reports and correspondence
•Ability to type 55 words per minute (WPM)
•Proficient in basic math
•Proficient in Microsoft Office Suite, specifically Excel, Word, and Outlook
Note: May be subject to test on qualifying skills
As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.
For more than half a century, UCLA Health has provided the best in healthcare and the latest in medical technology to the people of Los Angeles and throughout the world.
Comprised of Ronald Reagan UCLA Medical Center, UCLA Medical Center Santa Monica, Resnick Neuropsychiatric Hospital at UCLA, UCLA Mattel Children's Hospital, UCLA West Valley Medical Center and the UCLA Medical Group with its wide-reaching system of primary-care and specialty-care offices throughout the region, UCLA Health is among the most comprehensive and advanced healthcare systems in the world.
Our physicians are world leaders in the diagnosis and treatment of complex illnesses, and our hospitals are among the best in the country. Consistently ranked one of the top ten hospitals in the nation and the best medical center in the western United States by U.S. News & World Report, Ronald Reagan UCLA Medical Center is at the cutting edge of biomedical research, and our doctors and scientists are leaders in performing pioneering work across an astounding range of disciplines, from organ transplantation and cardiac surgery to neurosurgery and cancer treatment, and bringing the latest discoveries to virtually every field of medicine.
