Job Description

Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

All employees are eligible for medical coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans and a Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected. Additional benefits available to FT and PT employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.

The Patient Access Representative greets, directs, checks in and registers patients; enters, updates and verifies pt. insurance information. Schedules outside services; assembles chart forms; updates ID sheet, etc. Secures signatures on release of information, required treatment and billing authorization and other legal documents as necessary. Scans documents in EMR, maintains incomplete Verification Work-list in EMR. Assists in insurance authorization process and financial counseling functions. Shriners Children's – Portland is seeking a PRN Patient Access Representative to specialize in the registration process.

This position is per diem, non-exempt and health benefits eligible.

Compensation is determined based on years of experience and departmental equity.

Responsibilities

• Registration/check-in of patients for hospital and clinic appointments
• Accurately maintain patient data, insurance information, and other pertinent information
• Obtain necessary authorization forms and accurately document information in computer
• Perform insurance verification functions, for both commercial and multi-state Medicaid plans
• Assist in the management of work-lists related to referrals, denials, and authorization requirements
• Assist with financial counseling functions for Uninsured patients
• Support new patient intake and patient scheduling functions as needed
• Provide superior customer service to patients, families, visitors, and staff

Note: This is not an all-inclusive list of this job's responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned.

Qualifications

Required

• High School Diploma/GED

Preferred

• Associate Related Field
• 2 Years Patient Access, insurance verification
• 2 Years Computer applications, typing, general office skills
• 2 Years Clerical experience with the ability to coordinate, manage, and follow-up