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Patient Access Representative (7:00P-7:30A)101 Truman Medical Center
University Health Truman Medical CenterKansas City, Missouri
Patient Access UHTMC
Full time
7:00PM - 7:30AM
36
Patient Access Representative (PAR) I
Your First Step into Healthcare – Let’s Make a Difference Together!
Are you ready to jumpstart your healthcare career and make a real impact in the lives of patients? As a Patient Access Representative (PAR) I, you’ll be the friendly face and helpful guide that patients and families turn to when they need assistance. Whether you’re checking them in at the Emergency Department or helping them navigate the registration process, you’ll be providing an essential service with a smile. This is your chance to be part of a team that truly values customer service and patient care. Let’s get started on an exciting healthcare journey!
Welcome Patients Like a Pro Whether they’re coming in for a routine procedure or an emergency, you’ll make sure their registration process goes smoothly and stress-free.
Provide Stellar Customer Service You’ll be the first point of contact for patients and families, making them feel comfortable and well-informed throughout their visit.
Support Patient Flow Work hand-in-hand with other departments to ensure seamless registration and smooth transitions for both inpatient and outpatient procedures.
Be a Problem-Solving Rockstar From verifying patient details to handling complex situations, you’ll be the go-to person to tackle any questions and make sure everything runs smoothly.
Jump Between Areas From the Emergency Department to Outpatient and Inpatient Registration, no two days are the same, and you’ll get a chance to assist across different areas of the hospital.
High School Diploma or equivalent.
Customer Service Experience If you’ve worked with people before, whether in a retail, hospitality, or healthcare setting, you’re halfway there! If you’ve completed the UH Patient Access Rep/Patient Scheduler Apprentice Program, even better.
Top-Notch Communication Skills You’ll be interviewing patients and families and coordinating with staff, so clear and concise communication is key!
Strong Writing & Keyboarding Skills You’ll need to capture accurate details and process information quickly and efficiently.
Ability to Learn and Grow You’ll need to complete a Patient Access Representative II competency exam within one year, and be ready to move up when you’re ready!
Problem Solver From questions about insurance to patient concerns, you’ll need to tackle issues head-on with confidence and professionalism.
Attention to Detail You’ll be handling important patient information, so being thorough and organized is a must.
Two years of patient contact experience – If you’ve worked directly with patients before, even in an office, you’ll feel right at home here.
Medical Terminology It’s a bonus if you know a bit about medical terms, but we’re happy to teach you!
Experience in Healthcare If you’ve worked in a hospital, business, or insurance office, you’ll hit the ground running.
Kickstart Your Healthcare Career This entry-level position is the perfect opportunity to get your foot in the door and start building your career in healthcare.
Work with a Fun, Supportive Team You'll be part of a team that values positivity, collaboration, and providing excellent care for every patient.
Endless Growth Potential Ready for more responsibility? After completing the necessary training and exams, you can move up to the Patient Access Representative II role and beyond.
Every Day is Different Whether you're registering patients in the Emergency Department or helping them get set up for outpatient procedures, no two days will ever be the same!
Make a Real Difference Your work directly impacts the patient experience. You’ll be part of an essential team that helps people get the care they need!
If you’re excited to help patients feel at ease, navigate the registration process, and be part of a healthcare team that makes a difference, we want YOU on our team. Apply today to join us as a Patient Access Representative I and start your career in healthcare!
University Health (UH) has all the things you expect from a great health system. With two acute care academic hospital locations, the largest, most comprehensive behavioral health program in the area, a long-term care facility and multiple primary care practices, UH provides the highest quality care – from routine screenings to the most complicated cases. We are the primary teaching hospital for the University of Missouri-Kansas City School of Medicine, so our doctors are academic specialists who teach tomorrow’s doctors the very latest updates.
University Health Truman Medical Center, our downtown campus, is one of the busiest Level One Trauma Center in the city. Providers offer the full range of services with specialties in chronic disease management, high risk pregnancy and sleep disorders along with the state-of-the art Richard and Annette Bloch Cancer Center.
University Health 1, located at 2101 Charlotte Street is an outpatient care and day-surgery center, with sixteen clinics including Sabates Eye Center, Plastic Surgery, Hernia repair and Medical Imaging with Siemens 3D Mammography.
At University Health 2, 2211 Charlotte St, providers offer Primary and Women's Care.
In eastern Jackson County, University Health Lakewood Medical Center sits on 300 acres of beautiful wooded grounds. We are a community hospital providing the continuum of care— from emergency medicine to a nationally-certified orthopaedic joint replacement program — as well as The Family Birthplace, We have several family medical care centers and a radiology center, Medical Imaging Eastland, that provides the latest in technology and specialized breast cancer care.
Mission
University Health is an academic health center providing accessible, state-of-the-art quality healthcare to our community regardless of the ability to pay.
