Job Location Colorado Springs, CO 80907 Salary Range $18.00 - $21.00 Hourly
At Peak Gastroenterology, we are committed to providing compassionate, patient-centered care. Our team is passionate about improving the digestive health and overall well-being of our community. We are currently seeking a detail-oriented, friendly, and dependable Patient Access Representative to join our front office team.
The Patient Access Representative plays a key role in creating a welcoming environment for patients and ensuring smooth daily operations at the front desk. This position is responsible for scheduling appointments, verifying insurance, collecting co-pays, and supporting patients with check-in and check-out processes.
Key Responsibilities:
Greet patients and visitors in a warm, professional manner
Educate the patient regarding procedure prep, insurance requirements and billing
Obtain copies of insurance cards and verify insurance eligibility
Collect and post payments, co-pays, and deductibles
Assist patients with new patient paperwork and answer general inquiries
Maintain accurate patient records and update demographic information
Coordinate referrals and communicate with external providers
Support other administrative duties as assigned
High school diploma or equivalent
Minimum of 1 year of customer service experience
Experience in a healthcare setting preferred
Proficiency in MS Office
Knowledge of medical terminology
Strong communication and customer service skills
Ability to multitask in a fast-paced environment
Proficiency in EMR systems (eClinicalWorks, Epic, or similar preferred)
GCP is a preferred growth partner for gastroenterology practices and providers in Central and Western US.
