Job Description

Join Exceptional Healthcare’s New Community Hospital in Rapid City, SD.

Interviewing Now / Offers ASAP / Opening Fall 2026

Be part of history in the making! Exceptional Healthcare is building a new  Community Hospital, a state-of-the-art facility bringing high-quality care to Rapid City and surrounding communities.

Create a lasting first impression while providing vital administrative support as a Front Desk/ Patient Access Rep.

What You'll Do

• Welcome and register patients for ER, Direct Admission, and Outpatient Services
• Verify insurance benefits and process payments
• Maintain accurate patient records and coordinate between departments
• Handle phone communications and administrative responsibilities
• Create positive patient experiences during registration

• Previous ER or Patient Registration experience preferred
• Knowledge of insurance verification and medical terminology
• Strong organizational and computer skills
• Excellent communication and customer service abilities
• High School Diploma/GED
• Availability for 12-hour shifts (7 AM-7 PM or 7 PM-7 AM), weekends and holidays

• Comprehensive medical, dental, and vision insurance
• 401(k) with company match and PTO
• Career advancement opportunities
• Tuition reimbursement and wellness programs
• Help shape a new healthcare facility
• Modern work environment with collaborative culture

Apply Today! Join our founding team and help build Exceptional Healthcare from day one.