We are seeking a tech-savvy and customer-focused Medical Scheduler to join our Otolaryngology practice and help us streamline our appointment scheduling process! As a Medical Scheduler, you will be responsible for supporting our patients with the online appointment system, answering patient inquiries, and assisting with patient check-in and registration.
Your primary responsibilities will include scheduling and confirming patient appointments, collecting patient information, and ensuring accurate and up-to-date patient records. You will also be responsible for responding to patient inquiries via phone and email and providing exceptional customer service to ensure a positive patient experience.
To be successful in this role, you should have excellent communication skills, strong attention to detail, and experience using electronic medical records and scheduling software. You should also possess a friendly and professional demeanor, as well as a passion for delivering exceptional patient care.
We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Scheduler with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today!
Required Education and Experience
AAP/EEO Statement
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.
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South Florida ENT Associates (SFENTA) consists of 52 Board Certified Ear, Nose, and Throat physicians in South Florida. We are located throughout Miami-Dade, Broward, and Palm Beach Counties. SFENTA’s physicians have been caring for patients in the area for over 30 years and we are proud to bring you the best care for ENT conditions in South Florida. Our services are wide ranging and comprise every service for ENT, allergy, facial plastics, voice, and hearing services to ensure your complete care and comfort.
SFENTA Physicians have the finest training and experience and can treat a variety of conditions. Our ENT services include diagnostics and treatment for sinusitis treatment, sinus surgery, allergy treatments, facial plastic surgery, head and neck surgery, laser surgery, nasal and laser endoscopic sinus surgery, balloon sinuplasty sinus surgery, robotic surgery, voice disorders, sleep apnea and other sleep disorders, hearing disorders, digital hearing aids, rhinoplasty, vertigo treatment, pediatric ENT care, and more.
