We are seeking a tech-savvy and customer-focused Medical Scheduler to join our Otolaryngology practice and help us streamline our appointment scheduling process! As a Medical Scheduler, you will be responsible for managing our online appointment system, answering patient inquiries, and assisting with patient check-in and registration.
Your primary responsibilities will include scheduling and confirming patient appointments, collecting patient information, and ensuring accurate and up-to-date patient records. You will also be responsible for responding to patient inquiries via phone and email and providing exceptional customer service to ensure a positive patient experience.
To be successful in this role, you should have excellent communication skills, strong attention to detail, and experience using electronic medical records and scheduling software. You should also possess a friendly and professional demeanor, as well as a passion for delivering exceptional patient care.
We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Scheduler with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today!
Required Education and Experience
AAP/EEO Statement
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.
Texas Ear, Nose & Throat Specialists is one of the largest ENT groups in the United States with fourteen offices serving four counties in the greater Houston Texas area. We provide comprehensive ENT care for adults and children. Our services include medical and surgical treatments for sinus disease, nasal allergies, hearing and balance disorders, head and neck tumors, thyroid disease, sleep disorders , diseases of the ear, voice, swallowing and throat disorders and cosmetic facial plastic surgery.
Our physicians utilize the latest treatment modalities and techniques to promote excellent outcomes for our patients. We have highly qualified sub-specialists who enable our group to provide the highest level of care for complex patients that might otherwise have to be referred to large medical centers for treatment. We offer the quality of care, conveniences and support of a large medical practice right in the communities where our patients live and work.
We have integrated technologies that allow us to capture patient outcomes, and report successfully on Meaningful Use measures as part of the national healthcare quality initiatives. Texas Ear, Nose & Throat Specialists is recognized as a leader in implementing medical technologies to improve both the business of medicine and patient care. We strive to provide all the benefits of a large medical practice while maintaining a strong individual relationship with each patient.
Additionally, Hearing Specialists of Texas is a vital part of Texas Ear, Nose & Throat Specialists. The synergy between the doctors and audiologists is the key to providing our patients with the very best care. The audiologists and the physicians coordinate treatment plans to ensure excellent management for our patients’ hearing concerns.
