Job Description

Patient Access & Medical Reception (Temporary)

(Care Team Specialist I)

Infusion Center

Announcement #332105

Jefferson Healthcare is looking for a Care Team Specialist I to join our Infusion Clinic team for a six-month temporary role! The role of a Care Team Specialist is both dynamic and engaging within the healthcare sector. Care Team Specialists (Medical Receptionists) are important liaisons between the medical care team and the patients. This position involves interacting with diverse individuals in the Cancer Center environment, gathering essential information, assisting patients with scheduling, and supplying clinical teams with the necessary information to deliver high-quality care. Staff members in Infusion will be cross-trained to the Oncology and Radiation Oncology clinics to cover breaks and lunches.

The ideal candidate will have strong communication skills, be organized and detail-oriented, and have a strong ability to navigate computers and technology. They will also have a customer service mindset. Responsibilities include greeting and checking in patients, scheduling appointments, answering patient phone calls, and maintaining a clean and welcoming waiting area. The ability to learn to multitask and handle patient inquiries with sensitivity and professionalism is a must. Prior experience in a healthcare setting is preferred but not required. If you are a team player who enjoys working in a fast-paced environment and making a difference in people's lives, we encourage you to apply!

What can we offer you?

• 15% wage increase in lieu of benefits
• Opportunities for growth and development
• Supportive and inclusive work environment

What you'll need:

• High School degree or equivalent required
• One year of related experience in a clinical or medical office or other related experience required
• Candidates with Customer Service experience are encouraged to apply!
• Experience or education providing basic knowledge of medical terminology preferred
• Experience answering high volumes of phone calls preferred

Schedule 1.0 FTE, 40hr/week; eight-hour day shifts, 8am - 4:30pm

To apply: please visit our careers website at https://jeffersonhealthcare.org/healthcare-careers/

This position will remain open until filled.

Jefferson Healthcare is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.

Disclaimer As part of Jefferson Healthcare's commitment to a safe and high-quality workplace, all candidates are required to complete pre-employment screenings, including a criminal background check, and for certain positions, a drug test.

Screenings are conducted in accordance with RCW 43.43.815, RCW 43.43.830-.842, and RCW 49.44.240, as well as Jefferson Healthcare's Drug and Alcohol Policy. Roles designated as safety-sensitive may be tested under a standard or modified (non-THC) drug panel, consistent with Washington State law.