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Patient Access Coordinator101 Truman Medical Center
University Health Truman Medical CenterKansas City, Missouri
Patient Access UHTMC
Full time
7:00AM - 7:30PM
36
In this role, you're the behind-the-scenes hero keeping everything running smoothly—from check-in to insurance verification, and all the way to getting patients where they need to be (on time, every time). You're part traffic controller, part detective (hello, prior authorizations), and part customer service superstar. You're not just doing the work—you’re making it better, helping to improve systems and support a team that relies on you daily.
Oh, and you’re not afraid of a little paperwork (okay, a lot), love solving problems, and can keep your cool when things get hectic. Plus, you speak fluent “insurance,” know how to keep patients calm and informed, and have no problem making complex things sound simple. Bonus points if you can do all of that en español!
✔ A high school diploma or equivalent (and a degree in multitasking from the school of real life)
✔ 3+ years of hands-on experience in patient contact, hospital finance, or insurance
✔ Previous success as a Patient Access Rep II or Scheduling Rep II
✔ Clear, kind, and effective communicator—whether it’s face-to-face, over the phone, or through email
✔ A detail-lover with a knack for staying organized and calm under pressure
✔ Able to read between the lines (and legal documents), ask the right questions, and find smart solutions fast
✔ Proficient in navigating sensitive conversations with empathy and professionalism
You’ve tackled insurance verification and authorization before and lived to tell the tale
You know your way around medical terms (and maybe even how to spell them!)
You can speak Spanish—or you’re working on it!
University Health (UH) has all the things you expect from a great health system. With two acute care academic hospital locations, the largest, most comprehensive behavioral health program in the area, a long-term care facility and multiple primary care practices, UH provides the highest quality care – from routine screenings to the most complicated cases. We are the primary teaching hospital for the University of Missouri-Kansas City School of Medicine, so our doctors are academic specialists who teach tomorrow’s doctors the very latest updates.
University Health Truman Medical Center, our downtown campus, is one of the busiest Level One Trauma Center in the city. Providers offer the full range of services with specialties in chronic disease management, high risk pregnancy and sleep disorders along with the state-of-the art Richard and Annette Bloch Cancer Center.
University Health 1, located at 2101 Charlotte Street is an outpatient care and day-surgery center, with sixteen clinics including Sabates Eye Center, Plastic Surgery, Hernia repair and Medical Imaging with Siemens 3D Mammography.
At University Health 2, 2211 Charlotte St, providers offer Primary and Women's Care.
In eastern Jackson County, University Health Lakewood Medical Center sits on 300 acres of beautiful wooded grounds. We are a community hospital providing the continuum of care— from emergency medicine to a nationally-certified orthopaedic joint replacement program — as well as The Family Birthplace, We have several family medical care centers and a radiology center, Medical Imaging Eastland, that provides the latest in technology and specialized breast cancer care.
Mission
University Health is an academic health center providing accessible, state-of-the-art quality healthcare to our community regardless of the ability to pay.
