Patient Access Coordinator
Weston
Florida Weston Hospital
Registration-Weston Hospital
001582
Days
8:00am-5:00pm
Join Cleveland Clinic Weston Hospital’s team of caregivers thatremainon the leading edge of technology and education, all while consistently providing patient-centered healthcare. As part of Cleveland Clinic’s Florida region, Weston Hospital is recognized as one of the top hospitals in the Miami-Fort Lauderdale and Florida regions. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world
As a Patient Access Coordinator, you will organize the activities and workflow of the Patient Access area.You will be a daily go-to for the team as a first resource for questions and support. You will also shadow in the interview process for new hires and support the onboarding process for new caregivers.Through providing coaching and support to caregivers who help patients, you will help provide the best outcomes possible.This role will allow you to create a foundation in healthcare and explore opportunities at Cleveland Clinic. Your fellow caregivers will encourage you to enhance your skills and explore advanced Customer Service, Clerical or Clinical positions in the future.
A caregiver in this position worksMonday-Fridayfrom800AM –500PM
A caregiver who excels in this role will:
Organize and coordinate the activities and flow of work for the patient access area.
Assign tasks andmonitorperformance ofandassistin training patient servicerepresentatives
Screen candidates, recommendhires, conduct performanceappraisalsand recommend corrective counseling.
Develop,implementand oversee programs to improve appointmentutilizationsuchas,reminder, follow-up on no-show/cancellation program.
Coordinate activities and resolve operational problems.
Adjustcaregivers,patientsand physicians' schedules to respond to operational problems.
Control and audit the reconciliation of daysheetsincluding adjusting statistics in the computer data bank.
Produce reports as needed.
Minimum qualifications for the ideal future caregiver include:
High School Diploma or GEDand two years of Cleveland Clinic outpatient scheduling experience or equivalent, including interacting with patients, physicians, and other departments on a problem resolution basis
ORthree years of external outpatient scheduling experience, including resolving patient scheduling and the coordination of the work of others
ORAssociate Degreeand one year of experience
ORBachelor's Degree
Preferred qualifications for the ideal future caregiver include:
Previousmedical office experience
Physical Requirements:
Requires frequent data entry, sitting, standing and walking. Normal or corrected vision, hearing and speech. Occasional lifting or pushing up to 25 pounds.
Personal Protective Equipment:
Follows standard precautions using personal protective equipment as required.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/
Please review the Equal Employment Opportunity poster
Cleveland Clinic is pleased to be an equal employment opportunity employer.
Cleveland Clinic, located in Cleveland, Ohio, is a not-for-profit, multispecialty academic medical center that integrates clinical and hospital care with research and education.
Founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation, Cleveland Clinic has become one of the largest and most respected hospitals in the country.
Cleveland Clinic facilities can be found throughout Northeast Ohio, as well as around the country and world including:
Cleveland Clinic Abu Dhabi
Cleveland Clinic Canada
Cleveland Clinic Florida
Cleveland Clinic London
Cleveland Clinic Lou Ruvo Center for Brain Health - Las Vegas
