Job Description

Rivers Health is seeking a Per-Diem Patient Access Clerk for the Emergency Room.

1. Verifies and correctly enters patient demographic and insurance data

including any insurance notification required.

1. Performs clerical duties such as admission, discharges, transfers

and deaths as needed

1. Completes all required forms and scanning to maintain complete

patient record.

1. Answers switchboard/phone and appropriately responds to emergency

alarms as required.

1. Safely transports patients, supplies and specimens as needed.

1. Responsible for accepting and processing payments.

1. Processes department supply ordering, equipment maintenance, repair

requisitions and department mail.

1. Maintains patient privacy and respects values of individual patients

and provides services accordingly.

1. Provides cooperative and courteous service to patients, physicians,

staff members and visitors in a timely manner with the utmost of

professional behavior.

1. Participates in unit meetings, statistical data gathering and

quality improvement activities including serving on quality

improvement teams.

1. Maintains tidiness of registration and waiting area. Cleans desk,

counter tops, cabinets, etc. as needed.

1. Maintains established departmental policies and procedures, safety,

environmental and infection control standards.

1. Performs other duties as assigned.

ER Specific:

1. Observes and reports all patient concerns and changes in condition

to a Nurse immediately.

1. Maintains current BLS certification.
2. Performs and documents ER patient care technician duties while

maintaining aseptic technique as directed including:

1. vital signs
2. EKGs
3. finger stick blood glucose monitoring
4. inserts and removes urinary catheter
5. administers enemas as directed
6. obtains and records patient specimens
7. Assists RN with other patient care duties
8. Maintains patient room cleanliness as needed

Qualifications

EDUCATION AND FORMAL TRAINING

High school diploma or equivalent.