Performs activities to track specimens and test requests and results including, but not limited to, accessioning, resolving specimen problems and requests, printing reports, and answering telephone inquiries.
Job Responsibility:
1. Processes and delivers specimens to appropriate departments using the Review Order Function on the Laboratory Information System.
2. Answers telephones to resolve inquiries and problems, provide results, test information, and redirects calls to proper department.
3. Prepares daily statistical and administrative reports, handles outgoing patient reports, documents, and files reference laboratory records.
4. Handles mail including, but not limited to, addressing envelopes and delivering mail to mailroom.
5. Processes 24-hour urine collection by measuring volume, ordering tests, making sure proper amount of urine is in the test tube and sending tubes to proper departments.
6. Provides coverage in the absence of the Phlebotomist/clerk on the evening/night shifts.
7. Monitors and orders Inventory computer paper and labels.
8. Cleans work area including spills, as needed.
9. Assists in calling microfiche, daily comprehensive master log, Free Text and Delete logs, Billing Report, etc.
10. Performs related duties, as required.
*ADA Essential Functions
Job Qualification:
• High school diploma or GED, required.
• Experience including general office practices and computer applications, preferred.
*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
Northwell Health is New York State’s largest health care provider and private employer, with 28 hospitals, about 1,000+ outpatient facilities and more than 16,000 affiliated physicians.
At Northwell, we focus on cultivating an environment that inspires growth, empowers leadership, and encourages breakthroughs, not just in the communities we serve but in the careers of those who make an impact in the lives of so many. We are committed to our mission and our core values – including being Truly Inclusive. We value everyone’s perspectives, backgrounds and experiences. This is demonstrated in the work we do together, and how we care for each other, our patients, their families and the communities we serve.
We care for over two million people annually in the New York metro area and beyond, thanks to philanthropic support from our communities. Our 100,000+ employees – 19,000+ nurses and 5,000+ employed doctors, including members of Northwell Health Physician Partners – are working to change health care for the better.
We’re making breakthroughs in medicine at The Feinstein Institutes for Medical Research. We're training the next generation of medical professionals at the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Nursing and Physician Assistant Studies.
For information on our more than 100 medical specialties, visit Northwell.edu and follow us @NorthwellHealth on Facebook, X, Instagram and LinkedIn.
Interested in a career at Northwell Health? Visit Jobs.Northwell.edu and explore our many opportunities.
