Job Description

At El Rancho Supermercado, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it's more than that; it's smart and highly driven people united in purpose to serve one another.

Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and financially. You will be part of a team that genuinely cares about helping you succeed, and you will work alongside talented colleagues while making a difference in our communities.

The Pastry Decorator assists in the bakery department by preparing fresh baked goods daily for our customers by following recipes, labeling, and storing baked goods. The role is responsible for preparing and assembling quality food products in a fast-paced environment. The Pastry Decorator is expected to be a role model of the company by delivering excellent customer service while maintaining company core values.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential duties and responsibilities of this position include, but are not limited to, the following:

• Greet and interact with customers to address questions or concerns in a friendly, service- oriented manner;
• Assist Pastry team with preparing desserts and pastries as needed;
• Take cake orders, ensure the department has fresh fruits and products, and maintain a fully stocked display case;
• Support team with baking various breads, cookies, and desserts, including pan dulce;
• Decorate cakes and pastries for customers;
• Use artistic skills to create beautiful decorated cakes and pastries and mix colors for icing;
• Effectively communicate with management and baking team in order to fulfill and address any issues or needs requested by guests and or other employees;
• Conduct inventory on a regular basis to ensure proper levels;
• Maintains standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, department conditions, and food safety;
• Stock, fill, face, and ensure pricing accuracy while examining the rotation of all bakery products and discarding outdated or spoiled items;
• Work with various professional Bakery equipment, including heat sources, mixers, and blenders;
• Takes food orders in person and by telephone;
• All other duties as assigned.

Customer Service:

• Demonstrates personal Customer Service excellence. Engages with customers always;
• Improves speed and efficiency of service provided.

SKILLS AND QUALIFICATIONS:

• High School Diploma or equivalent;
• Valid Food Handlers Card;
• Customer Service, pastry decorating, and retail experience desirable.
• Bilingual in English and Spanish

PHYSICAL DEMANDS AND WORK CONDITIONS:

The physical demands and work conditions below represent those that must be met to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities:

• WALKING: Continuously, throughout shift, while moving about the store and handling merchandise.
• STANDING: Continuously, throughout shift.
• LIFTING: Ability to lift up to 25 lbs. and occasionally lift up to 50 lbs.

IMPORTANT DISCLAIMER NOTICE

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.