As a Passenger Service Assistant, you will play a key role in providing excellent customer service to our passengers to make their journey with SMRT a delightful one.
The duties and responsibilities are listed below. The list is not comprehensive and related duties and responsibilities may be assigned from time to time.
• Facilitates and educates passengers on safe boarding and alighting of trains
• Look out for passengers’ safety and security, and report any incidents or injuries
• Performs crowd control duties
• Assists passengers on fare-related enquiries
• Assists passengers during an emergency
• Carry informative signages during course of duties to show to passengers.
• Ensuring that the facilities, equipment and structure within the station premises are in good working condition and report to duty Station Manager if needed.
• Performs other duties as and when assigned by Supervisor/s
• Possess a friendly personality
• Has good English verbal communication skills

Unison Consulting was launched in Singapore on September 2012, the hub of the financial industry, with innovative visions in the technocratic arena. We are a boutique next-generation Technology Company with strong business-interests in Liquidity risk, Market Risk, Credit Risk and Regulatory Compliance.
Unison provides technology consulting and services to implement Risk Management and Risk Analytics System for Financial Institutions. Our services suite comprises of Techno-Functional consulting, systems integration, Business Intelligence, information management, and custom development of IT solutions, plus project management expertise for financial institutions.
We have expertise in latest cutting edge technology to achieve better total cost of ownership. Through our qualified professionals, we assist you drive your unique risk management strategies, whether that means efficient monitoring, improving risk appetite of the financial institutions, complying with regulations, or capturing growth opportunities through innovation, this is what maximizes your decision taking potential. At Unison Consulting, we view clients as partners, and our success is only measured by the success of our partners. So we put it all on the table in order to exceed expectations.
Our staff consists of young, energetic and innovative consultants who are never afraid to challenge the conventions and push the boundaries in an effort to help our clients. For every project, no matter how large or how small, we strive to not only meet your needs, but deliver a showcase in your field.