Job Description

of Position:

• Provide friendly, responsive service to create an exceptional entertainment experience for our customers.

• A Birthday Party Host/Event Coordinator’s attitude greatly effects how Schulman Theaters is perceived.

• Main functions, servicing birthday parties and group events.

• Thank all customers for hosting and/or attending an event at Schulman Theaters.

Duties & Responsibilities:

• Receive payment by cash, credit cards, or gift cards.
• Greet and assist customers entering the party area.
• Serve food, beverages, and cake to party guests.
• Ensure there is adequate space/seating for all party guests.
• Ensure each party gets everything included in package.
• Provide an exceptional birthday experience to birthday guest of honor and all parents and guests.
• Keep workstation area clean and organized.
• Monitor, clean and organize party rooms.
• Restock any and all-party supplies and party add-ons as needed.
• Responsible for accurate cash and till management for their drawer.
• Promote additional sales of party add-ons and merchandise.
• Ensure that all trash and debris are cleared from party rooms.
• Ensure that all chairs, tables and tablecloths are evenly aligned and tidy.
• Ensure all party gifts and belongings have left with the party guest of honor, otherwise, contact party parents when time allows.
• Other duties as assigned by management or needed by the business.
• Complete opening and closing duties.
• Performs his or her job in a friendly, courteous manner at all times.
• Promptly informs the Manager on Duty of any and all customer complaints or comments.
• Informs Manager immediately of product shortages.