Job Description

Company:

Finning Canada

Number of Openings:

2

Worker Type:

PermanentFinning is looking for a knowledgeable and driven Parts and Warehouse Support Desk Analyst to support operations across Western Canada. In this role, you will be the go-to expert troubleshooting issues, supporting warehouse and parts teams, and ensuring critical systems and processes run smoothly.

You’ll play a key role in keeping our operations moving—supporting frontline teams, improving processes, and maintaining inventory integrity across the network. This is a great opportunity for someone who enjoys problem-solving, working independently, and making a direct impact on business performance.

Shift, Hours & Compensation

• 7 days on / 7 days off rotation
• Overnight shifts: 7:00 PM – 7:00 AM
• 12-hour shifts as part of a consistent rotation
• 7 consecutive days off between rotations

This schedule offers built-in work-life balance, with extended time off after each rotation.

Compensation:

• Competitive salary based on experience

Top Responsibilities (What You’ll Do)

• Respond to service tickets and operational issues
• Troubleshoot system, process, and warehouse-related issues and determine root cause
• Provide real-time support via phone, email, and ticketing systems
• Support hose and kitting operations to ensure accurate setup and execution
• Help maintain and improve inventory integrity across parts operations
• Provide guidance on best practices for warehouse, parts, and supply chain processes
• Contribute reporting insights and KPI data for leadership reviews
• Identify recurring issues and recommend training or process improvements
• Collaborate with internal teams to resolve complex operational challenges
• Support rollouts of new systems and processes, including occasional branch visits

What You Bring (Qualifications & Experience)

• 3–5 years of hands-on experience in parts, warehouse, or supply chain operations
• Strong understanding of warehouse processes, inventory management, and parts operations
• Experience troubleshooting operational or system-related issues in a fast-paced environment
• Working knowledge of systems such as Lawson, RF scanners, or warehouse management systems
• Proficiency with Microsoft Office, especially Excel
• Strong communication skills with the ability to clearly explain processes and solutions
• Highly organized with strong attention to detail and accuracy
• Ability to work independently during overnight shifts while managing priorities effectively
• Analytical mindset with strong problem-solving and root cause identification skills
• Proven ability to collaborate across teams and build strong working relationships

What Will Set You Apart

• Exposure to inventory integrity programs or audit processes
• Familiarity with reporting tools such as Tableau
• A proactive mindset with a focus on continuous improvement

Why Join Finning

• Work a unique schedule with 7 consecutive days off every rotation
• Be part of an industry leader supporting essential sectors like construction, mining, and agriculture
• Play a meaningful role in keeping operations running smoothly across a large network
• Gain exposure to systems, process improvement, and cross-functional operations
• Join a team that values collaboration, accountability, and continuous improvement
• Build long-term career opportunities within a stable and growing organization

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.