Job Description
Parts Specialist
Department: Service
Employment Type: Full Time
Location: BR06- CHATTANOOGA, TN
Reporting To: Lew Perry
📍 Charlotte, NC | Full-Time | Onsite | Monday-Friday
💲 Competitive Pay Based on Experience
If you've worked in automotive parts, truck parts, heavy equipment, industrial equipment, construction equipment, fleet maintenance, or equipment dealerships, this may be the opportunity you've been looking for.
WMH Solutions is seeking a Parts Specialist to support customers, technicians, and service operations by helping identify, source, order, and manage parts that keep businesses running.
This is more than a counter position.
This is an opportunity to build a long-term career with one of the Southeast's leading material handling and equipment solutions providers.
When equipment is down, businesses lose productivity.
Technicians can't complete repairs.
Customers can't keep operations moving.
The right part, delivered at the right time, can make all the difference.
As a Parts Specialist, you'll play a critical role in helping customers, technicians, and service teams get what they need to keep equipment operating efficiently.
Your work directly impacts:
✔ Customer Uptime
✔ Technician Productivity
✔ Equipment Reliability
✔ Service Performance
✔ Customer Satisfaction
✔ Operational Success
That's Okay.
Many successful WMH team members came from backgrounds such as:
- Automotive Parts
- Truck Parts
- Heavy Equipment
- Construction Equipment
- Industrial Supply
- Fleet Maintenance
- Equipment Dealerships
If you have strong parts experience and a willingness to learn, we'll help teach you the industry.
What You'll Do
- Assist customers and technicians with parts inquiries
- Identify correct replacement parts and equipment components
- Prepare parts quotes and process customer orders
- Research availability, compatibility, pricing, and sourcing options
- Deliver responsive and professional customer service
- Build long-term customer relationships through reliability and support
- Receive, stock, organize, and distribute inventory
- Maintain accurate inventory levels and stock locations
- Perform cycle counts and inventory audits
- Assist with inventory reconciliation and inventory accuracy initiatives
- Support shipping, receiving, and logistics activities
- Process purchase orders and vendor documentation
- Maintain accurate inventory and parts records within business systems
- Coordinate with technicians, service managers, vendors, and operations personnel
- Support service workflow and aftermarket operations
✔ Looking up replacement parts for technicians
✔ Helping customers identify the correct parts for their equipment
✔ Processing customer orders and quotes
✔ Receiving incoming inventory shipments
✔ Updating inventory records
✔ Working with vendors to source hard-to-find parts
✔ Supporting service teams with urgent parts requests
✔ Maintaining inventory accuracy
No two days are exactly the same.
Success comes from staying organized, being customer-focused, and maintaining a strong sense of urgency.
What We're Looking For
- Parts Counter Sales
- Parts Specialist
- Parts Advisor
- Parts Coordinator
- Automotive Parts
- Truck Parts
- Heavy Equipment Parts
- Construction Equipment Parts
- Industrial Equipment Parts
- Equipment Dealership Operations
- Fleet Maintenance Support
- Warehouse & Inventory Operations
- High School Diploma or GED
- 2+ years of experience in parts, inventory, service support, warehouse operations, equipment support, or related fields
- Strong customer service and communication skills
- Strong organizational and multitasking abilities
- Experience with inventory management and parts systems preferred
- Proficiency with Microsoft Office and computer systems
- Strong attention to detail and follow-through
- Material Handling Equipment Experience
- Forklift Industry Experience
- Heavy Equipment Experience
- Automotive Parts Experience
- Equipment Dealership Experience
- ERP or Inventory Management System Experience
For more than 35 years, WMH Solutions has helped businesses improve productivity, reduce downtime, and keep operations moving.
Today, we operate 11 locations across the Southeast and employ more than 250 associates supporting equipment sales, rentals, service, parts, automation, and fleet solutions.
✔ Exclusive Linde Material Handling dealership partner
✔ 35+ years of industry leadership
✔ 250+ associates and growing
✔ Growing service and aftermarket operations
✔ Industry-leading technology and equipment solutions
✔ Internal promotion opportunities
✔ Leadership development programs
✔ Stable company with long-term growth plans
Benefits Include
✔ Medical Insurance
✔ Dental Insurance
✔ Vision Insurance
✔ Life Insurance
✔ 401(k) with Company Match
✔ Profit Sharing
✔ Paid Holidays
✔ Paid Time Off
✔ Professional Development
✔ Career Advancement Opportunities
✔ Cell Phone Allowance (Position Dependent)
✔ Long-Term Career Stability
- Parts Specialist
- Parts Counter Representative
- Parts Advisor
- Parts Coordinator
- Parts Associate
- Automotive Parts Professional
- Truck Parts Specialist
- Equipment Parts Representative
- Warehouse & Inventory Specialist
- Fleet Parts Coordinator
- Industrial Supply Specialist
If your experience is similar, we'd encourage you to apply.
If you're looking for a role where your experience matters, your work has an impact, and your career can continue growing, we'd love to hear from you.
Join one of the Southeast's leading material handling organizations and help keep businesses moving.
Apply today and discover what's possible with WMH Solutions.
WMH Solutions is an Equal Opportunity Employer.
