Job Location Peterbilt of Council Bluffs - Council Bluffs, IA 51501 Position Type Full Time Education Level High School Travel Percentage None Job Shift Day Job Category Sales
and Purpose
The Parts Phone Room Sales person will assist in making the Parts Department a profitable center by focusing on providing excellent customer service using established customer sales standards.
Major Duties and Responsibilities:
Determine replacement part required by customer request or customer description of malfunction
Inform customer on substitution or modification of part when identical replacement is not available
Fill parts orders received by telephone
Utilize computer or catalog to determine part stock number and price
Receive and fill telephone orders for parts
Prepare wreck estimates and fax to customer
Keep work area neat and organized
Complete training requirements for the parts department
Attend scheduled parts meetings
Education/Training or
Experience:
High School diploma or GED; or equivalent combination of education and experience
Intermediate to advanced computer skills required
1 year of experience in the heavy-duty truck industry preferred
Prior call room experience preferred
Midwest Peterbilt Group includes 5 full-service dealerships in Sioux City, Council Bluffs and Des Moines, Iowa; and Norfolk and Lincoln, Nebraska. We offer new and used trucks, as well as parts and service for all makes. Our Sioux City and Council Bluffs locations also feature a full-service Body Shop for repairs and restorations. Our family-owned company has been in business since 1964, and has more than 300 employees.
