Job Description

Job Location: MADISON OFFICE - MADISON, WI 53704
Salary Range: $65,000.00 - $85,000.00 Salary/year
Job Shift: 1st ShiftTransport Refrigeration Services, Inc. | Madison, WI
Full-Time | 1st Shift | Monday–Friday (No Weekends)
Transport Refrigeration, Inc. is hiring a Parts Manager to oversee parts department operations, inventory control, and parts associates at our Thermo King dealership in Madison, WI. This role is responsible for driving efficiency, accuracy, safety, and customer service within a fast-paced fleet service environment.
If you’re a hands-on Parts Manager who thrives in inventory control, leadership, and customer service, we want to hear from you.
Benefits & Schedule
- Monday–Friday, Day Shift – No weekends, 7:00 AM - 3:30 PM
- PTO begins Day 1
- Medical, dental, and vision insurance (multiple plans)
- Employer-paid life & long-term disability insurance
- 401(k) with company match after one year
- Stable leadership role with long-term growth
Key Responsibilities – Parts Manager
- Manage all parts department operations and supervise, train, and complete performance reviews for Parts Clerks
- Oversee inventory control including inventory value, invoicing, receiving, cores, obsolete stock, and part returns
- Track inventory levels in service trucks
- Improve Parts department efficiency, accuracy, and performance
- Meet with parts customers and manage large account accessory unit parts
- Ensure parts vehicles are maintained, clean, and organized
- Maintain a clean, safe, and organized Parts room
- Ensure all associates follow safety policies and procedures
- Back up the Parts Clerk, including assisting customers at the counter or by phone
- Operate a forklift to move inventory and load/unload trailers
- Source and manage cost-effective vendors
- Process counter invoices and quotes using the MAS system
- Complete required annual Thermo King training
- Maintain strict confidentiality
- Perform additional duties as assigned

Qualifications
- High school diploma or equivalent
- Experience managing parts, inventory, or warehouse operations
- Strong math skills (percentages, fractions, inventory calculations)
- Excellent written and verbal communication skills
- Proven leadership and team-building ability
- Professional, customer-focused demeanor
- Willingness to work extra hours and travel for training as needed
- Valid driver’s license
- Experience with Microsoft Word, Excel, Outlook, PowerPoint
- Forklift experience preferred
Physical Requirements
- Lift up to 50 lbs occasionally and 20 lbs frequently
- Frequent standing, walking, bending, twisting, squatting, and climbing
- Push/pull inventory and equipment as needed
- Repetitive keyboarding and fine hand manipulation
- Occasional ladder use
- Close vision and ability to adjust focus required
Transport Refrigeration Services, Inc. is an Equal Opportunity Employer
Direct applicants only — no recruiting agencies