Job Description

Jaguar Land Rover Columbia | Mills Automotive Group | Columbia, SC

Jaguar Land Rover Columbia is seeking a Parts Manager who takes ownership of department profitability, inventory accuracy, and the service experience. We’re looking for a hands-on leader who builds a strong team, keeps our technicians supplied, and manages inventory with discipline.

As part of Mills Automotive Group, you will work closely with dealership leadership to grow a profitable parts operation that earns the confidence of our clients and employees.

Key Responsibilities

• Drive profitable growth: Manage parts sales, gross profit, margins, and expenses across repair orders, retail, and wholesale business.
• Own inventory performance: Maintain appropriate stocking levels, improve inventory turn, and reduce aged and obsolete inventory through disciplined purchasing, returns, and manufacturer programs.
• Support shop productivity: Partner with the Service Manager, advisors, and technicians to improve parts availability, reduce repair delays, and communicate accurate arrival times.
• Control special orders: Track special-order parts from purchase through installation or return, with clear accountability for deposits, follow-up, and unclaimed orders.
• Protect inventory accuracy: Maintain accurate receiving, stocking, billing, credits, and returns. Conduct regular cycle counts and oversee physical inventories.
• Manage manufacturer requirements: Follow JLR ordering, return, warranty-parts retention, and core-return procedures.
• Strengthen daily processes: Ensure parts are correctly identified, billed to the appropriate repair order, and accounted for before job completion.
• Develop the team: Train, coach, and hold employees accountable for accuracy, responsiveness, productivity, and professional communication.
• Lead with visibility: Review department results with dealership leadership and take action on margin, fill rate, inventory discrepancies, outstanding credits, and obsolescence.
• Deliver a luxury experience: Treat every client and internal department with urgency, professionalism, and respect.

Qualifications

• Automotive dealership parts experience with demonstrated leadership ability; prior Parts Manager experience preferred.
• Jaguar Land Rover or other luxury automotive experience preferred.
• Strong understanding of inventory control, stocking strategies, pricing, gross profit, and department financial performance.
• Experience with a dealership management system; CDK experience preferred.
• Ability to organize a busy department, resolve problems, and follow through on commitments.
• Strong communication skills and a collaborative approach to working with Service, Sales, and Accounting.
• High standards for integrity, accountability, and client care.

What Success Looks Like

An accurate inventory. Parts available when the shop needs them. Healthy margins. Controlled obsolescence. A team that communicates clearly and follows through.

We want a leader who understands that a successful parts department contributes directly to dealership profitability, technician productivity, and client loyalty.

Apply today to lead the parts department at Jaguar Land Rover Columbia.