Job Description

Knowledge, Skills and Abilities

• General computer and word processing experience is highly regarded;
• Customer service experience;
• Ability to manage competing priorities;
• Excellent communication skills, both verbal and written are required;
• Ability to work independently without continuous direction or supervision;
• Driver’s License.
• Experience operating a forklift.

Education and Experience:

Industry related experience in municipal, contractor, rental equipment, heavy machinery, and/or farming equipment background is preferred.

Qualifications

HP Fairfield, Hopkinton, New Hampshire

The overall function of this job is to assist customers inside the parts department directly or with phone orders and enter orders into computer.

The duties of this job will include but are not limited to the following:

• Wait on customers, filling orders, requisitioning parts or supplying information as necessary;
• Unpack, log, and prioritize any returns;
• Check in freight and UPS orders;
• Receive items into inventory;
• Put-up freight and UPS orders;
• Put-up and load customers’ orders;
• Accurately package, label and stock inventory items;
• Use the computer to process receiving;
• Assist with inventory control;
• Load trucks in the yard;
• Provide excellent customer service to our customers over the phone and in-person;
• Complete other tasks as assigned by parts department staff.