Job Description

START YOUR CAREER IN THE AUTOMOTIVE INDUSTRY!

Parts Counterperson | Mossy Auto Group

No dealership experience? This could be your opportunity to get started!

Looking for a career with an opportunity to learn, grow, and earn? Join the Mossy Auto Group team as a Parts Counterperson and get an inside look at the automotive industry.

You'll learn about automotive parts, work alongside experienced professionals, and develop skills that can open doors to future career opportunities in the automotive business.

EARN WHILE YOU LEARN

**Hourly Pay + Commission**

• - Base hourly pay at the applicable minimum wage rate, up to **$17.75 per hour**, plus commission.
• - Commission earnings vary based on individual performance.
• - Expected average annual earnings, including commissions: **approximately $50,000–$85,000**.

Paid training and opportunities to grow your career!

SPEAK SPANISH?

**That's a BIG plus!** Bilingual Spanish-speaking applicants are strongly encouraged to apply.

At Mossy Auto Group, our employees are our most valuable asset. Our mission statement is to create an environment of high integrity and mutual respect that nurtures openness, creativity, and innovation. Every employee at Mossy is absolutely critical to our success. As a family-owned and operated business, we consider each employee an extension of the Mossy family. We are committed to delivering the same award-winning service and value that our community has come to expect from our dealerships over the years.

Offers of employment are contingent upon successfully completing pre-employment screening, including a criminal background check, motor vehicle record review, Social Security number verification, and a drug test at a certified testing facility.

BENEFITS

We believe great employees deserve great benefits.

• Medical, Dental and Vision
• Group Insurance Plans & Discounts
• 401K Match Retirement Savings Plan
• Paid Vacation and Holidays
• Disability Insurance
• LAP (Life Assistance Program)
• Basic Life, Dependent & Accident Insurances
• Paid Training
• Employee Purchase Incentives
• Career Growth and Advancement Opportunities Across Our 15-Store Group.

RESPONSIBILITIES

• Help customers and technicians find the right parts for the job.
• Handle parts sales from start to finish.
• Look up parts using electronic catalogs and manufacturer resources.
• Answer phone calls, provide pricing, and assist with customer questions.
• Keep customers updated on parts availability and order status.
• Pull, pick, fill, and price parts orders accurately.
• Review body shop estimates to verify correct parts and pricing.
• Process returns, exchanges, and refunds according to company policy.
• Receive customer payments and obtain credit authorization when needed.
• Prepare parts orders for shipment, delivery, and pickup.
• Monitor inventory and complete weekly bin checks.
• Notify management of out-of-stock items and urgent supply needs.
• Ensure internal parts requests are properly billed to repair orders.
• Work with customers, technicians, and team members to deliver excellent service.
• Participate in team training and cross-training opportunities.

WHAT WE'RE LOOKING FOR

We're looking for motivated, dependable people who enjoy helping others and learning new things.

• High school diploma or equivalent.
• Automotive parts sales experience preferred (retail or wholesale).
• Strong communication and customer service skills.
• Comfortable working in a fast-paced environment.
• Good organizational and time-management skills.
• Ability to read and understand parts catalogs, instructions, and procedures.
• Valid California driver's license and clean driving record.
• Willingness to learn, work as part of a team, and take on new challenges.

Experience is a plus, but the right attitude and willingness to learn matter most!

WHY MOSSY?

At Mossy Auto Group, our people are what make us successful.

As a family-owned and operated company, we believe in building a workplace centered on integrity, mutual respect, teamwork, and opportunity. Every employee plays an important role in our success.

We're proud to create an environment where people can develop their skills, share ideas, and build a career they can be proud of.

READY TO GET STARTED?

**Take the first step toward your automotive career. Join the Mossy Auto Group family today!**

Our company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information. We are an equal opportunity employer and drug-free workplace. Offers of employment contingent upon successfully passing background screening (incl. criminal background check, review of motor vehicle records, verification of SSN and passing drug test at a certified testing facility.