Job Description

Level: Experienced
Job Location: Cranberry - Zelienople, PA 16063
Position Type: Full TimeEducation
Level: High School
Job Category: RetailCome Join Our Team at our New Location in Cranberry Township, Pennsylvania
Fyda Freightliner, Pittsburgh, Inc., is western Pennsylvania’s leading Freightliner and Western Star dealership.  A family-owned, community-centered company, Fyda has been recognized as the #1 selling Freightliner dealer in the country.  A recipient of the American Truck Dealer of the year, the Fyda dealer family has been achieving excellent customer focus and customer service for nearly 70 years.

Essential Duties and Responsibilities:
Sells parts to all customers, over the counter, via email, through the shop or on the phone.  Specifically the parts counterperson:
- Assist all customers both retail and shop in selecting required parts.  Share the cost and availability of the parts.
- Inform customer of companion part requirements and specials, and ensure that the customer is exposed to the full product line.
- Participates in the coordination of orders being pulled and filled from the warehouse to their customer.
- Provides information to Parts Manager and Buyer on out-of-stock products.
- - Locates out-of-stock parts from outside source.
- - Follows up on back-ordered parts.
- Solicits assigned accounts by phone or email.
- Log lost sales to track demand.
- Participates in all training programs made available in order to keep current on new products and product updates.
Maintains professional appearance.

QualificationsEducation and/or Work Experience Requirements:
A high school diploma or equivalent required with basic knowledge of truck/auto components.
- Excellent communication skills and must speak English.
- High school business math.
- Knowledge of and ability to work on a computer.
- General mechanical aptitude.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job.  Specifically:
- Must be able to walk, stand, kneel, crouch, reach and lift.
- Operate a Fyda vehicle in safe and responsible manner and in compliance with Fyda policies.