Job Description

Job Location Peterbilt of Council Bluffs - Council Bluffs, IA 51501 Position Type Full Time Education Level High School Travel Percentage None Job Category Sales

The Parts Counter Sales personnel will assist in making the Parts Department a profitable center by focusing on providing excellent customer service using established customer sales standards.

Major Duties and Responsibilities:

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  Determine replacement part required, according to inspection of old part, customer request, or customer description of the malfunction
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  Advise customer on substitution or modification of part when identical replacement is not available
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  Utilize computer to determine part stock number and price
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  Demonstrate equipment to customer and explain functioning of equipment
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  Prepare sales slip or sales contract
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  Receive and fill telephone orders for parts
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  Inspect returned part for defects and exchange defective part or refund money
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  Keep inventory control on cores to be returned
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  Fill salesmen’s orders for new truck parts
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  Prepare wreck estimates and fax to customer
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  Keep display area updated, organized, and priced according to sales fliers
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  Keep work area neat and organized
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  Assist in taking physical inventory of stock
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  Complete training requirements for the parts department
• Attend scheduled parts meetings

Qualifications

Education/Training or

Experience:

• 
  High School diploma or GED required
• 
  Diploma from Technical College preferred
• 
  Intermediate to advanced computer skills required
• General knowledge of trucks, truck parts, and the trucking industry preferred