Job Description

Now Hiring: Parts Counter Representative – Honda Santa Monica

Honda Santa Monica is looking for a Parts Counter Representative to join our team! Prior automotive dealership parts experience is preferred but not required. We're also open to candidates with retail parts experience from places like AutoZone, Pep Boys, or similar.

If you’re enthusiastic, reliable, and ready to grow in the automotive industry, we’d love to hear from you!

Responsibilities

The Parts Counter Representative role is primarily responsible for shipping and receiving operations while supporting parts sales to customers at the counter, through the service department, and over the phone. This position plays a key role in inventory accuracy, order fulfillment, and providing exceptional customer service.

• Manage shipping and receiving of parts, including packing and processing outgoing orders
• Pull and fulfill orders for customers and the service department
• Provide excellent customer service in person and over the phone
• Oversee parts sales from order to fulfillment
• Process customer orders and recommend additional related repair items.
• Pull and fill orders from stock verifying accuracy and inventory levels.
• Assist in maintaining perpetual inventories.
• Oversee the parts sales process from start to finish.

Qualifications

• Required: 1–2 years of automotive parts experience.
• Preferred: 3+ years of experience in a dealership environment.
• A team player who is focused on providing exemplary customer service.
• Ability to multi-task in a fast paced work environment.
• Strong organizational skills and detail oriented.
• Valid driver's license and acceptable driving record.

Compensation

• The estimated hourly range for this position is $18.00 - $20.00.

Please keep in mind that this range may vary depending on skills, experience, job-related knowledge, and location.

Benefits

• Medical, Dental and Vision Plans
• Short and Long-Term Disability
• Paid Holidays & Paid Time Off
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Assistance Plan
• Paid Training

Hiring Requirements

• 18 years or older required
• All potential employees must pass pre-employment testing including a background check and drug screen

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