Job Description

Parts Counter Associate

Riverton Chevrolet | South Jordan, UT Full-Time | Rotating Saturdays

About the Role

Riverton Chevrolet is looking for a Parts Counter Associate to join our fixed operations team. This role is all about people — greeting customers with a smile, helping them find exactly what they need, and making every interaction at the counter a great one. You'll also support our wholesale accounts, so a customer-first mindset that carries over to business partners is key. This is a great opportunity for someone who thrives in a fast-paced, team-oriented environment.

What You'll Do

· Greet and assist walk-in retail customers and internal technicians at the parts counter, providing friendly, knowledgeable, and efficient service

· Look up parts using VIN and part number, and source parts through GM systems and outside vendors when needed

· Bring that same customer-first approach to our wholesale accounts — processing orders, quoting pricing, and ensuring accurate, on-time fulfillment

· Build and maintain strong working relationships with customers, both retail and wholesale, to earn repeat business

· Pull, stage, and prepare orders for delivery or pickup

· Maintain accurate inventory records — receiving, stocking, and cycle counts

· Collaborate closely with the service department, technicians, and fellow parts team members to keep operations running smoothly

· Follow up on backorders, special orders, and returns

What We're Looking For

· Excellent customer service skills — friendly, responsive, and detail-oriented

· A strong, positive team player who communicates well and pitches in wherever needed

· Open to candidates at any experience level; prior dealership parts counter or wholesale experience is a plus

· Experience with Dealertrack is a plus

· Comfortable using computer systems for parts lookup, ordering, and inventory

· Ability to multi-task in a fast-paced counter environment

· Reliable, punctual, and able to work a full-time schedule including rotating Saturdays

· Valid driver's license with a clean driving record

Schedule

Full-time position with rotating Saturday shifts.

Why Riverton Chevrolet

Join a dealership that invests in its fixed operations team and values people who are dependable, customer-focused, and ready to grow. We offer a supportive, team-first culture where hard work is recognized.